La Petite Dentistry

La Petite tried to convince us that our son needed $9000 (after insurance) worth of dental work. They used scare tactics to tell us that our son had an infection and needed 2 teeth pulled immediately, and then when we told them we couldn’t afford that amount of work, they tried to shame us into it. We took our son to another dentist who was disgusted by the amount of unnecessary work that La Petite was trying to get us to pay for and mentioned that this was not the first time that he had taken in patients due to what he called La Petite’s “questionable practices”. We ended up paying only $1000 for our sons work and have made it a point to tell everyone we know to stay away!
7 years ago (10-02-2018)

Low quality of care and unnecessary work ordered for my children. They put a crown on my child's tooth instead of a filling. This just enabled them to bill the insurance more. In addition when I went to a new dentist they said my childen need sealant on their molars. Insurance rejected it because La Petite already billed them for it. Either they didn't do it at all, or they did it so poorly that it came off after a year. Either way, I am not happy about it. I just had to pay $400 out of pocket to get sealants redone because this place can't do them properly. Just so I'm not entirely negative, they take special care to ensure children are comfortable. My kids didnt mind going there. When they had to do work beyond a cleaning they were able to numb just a small area of my child's mouth instead of half the face. The fishtank is also cool. They get one star for each of those things but I'm still unhappy about the sealant and the excessive and unnecessary work they did on my children. I may be seeing them in small claims court. Their only remedy to the sealants was to let them redo them. If you couldn't get it right the first time, or the second what makes you think I'll bring my kids back for a 3rd.
7 years ago (14-12-2017)

The dental work my kids had done left them traumatized and upset. Several teeth worked on became abscessed and later pulled. Luckily they were baby teeth! The yelling and screaming and parents not allowed to be there to comfort them. Additionally, I was constantly being "double billed" for the same tooth or additional work that wasn't even done at the visit! I never paid a bill without reviewing it carefully. They did sealants at every visit as well. The dentist was generally very impatient with kids who weren't cooperative or were scared. He spent very little time explaining why procedures were necessary. I had so many issues with the billing and they would force you to pay for items your insurance was supposed to pay for (sometimes hundreds of dollars in work) then reimburse you after the claim was paid by insurance. The treatment plan was always very extensive. I had three kids and I knew that it shouldn't be the same with all this work to be done for all of them. Sure enough, I took them to another dentist and all of a sudden that work wasn't needed. This dentist is over treating, his finance staff are incorrectly billing, and it is in general a bad experience for kids and parents alike. Update: My kids are all happy at their new dentist (St. Croix Kidds) and are having cavity free visits and no need for expensive dental procedures since we left La Petite. My kids were all terrified of the dentist, and I will forever regret not getting a second opinion sooner. Thankfully, my kids are starting to repair some of that trauma by having positive dental experiences elsewhere. WCCO is currently publishing stories on this very topic. All parents who had these experiences should consider reaching out to have their stories heard! Maybe then the licensing board will actually do something about the complaints filed against Dr. Mancini.
7 years ago (19-10-2017)

Left this practice over 2 years ago. My toddler needed X-rays and was scared. They made me hold her down while they did X-rays, even though I told them multiple times I was pregnant. My daughter would scream every time she had to go in there. Never had issues at our new dentist. Dig deep into research before you go. Ask around on facebook/people who have been there and left. There is more issues going on there than just mine...
8 years ago (27-05-2017)

I can NOT say enough good things about this office!! I had seven total cavities, one that was very large. All my cavities were done the same day and my Invisalign impressions! I was extremely nervous for this appointment since most of the cavities were in between my front teeth and from past experiences, I remember the numbing to hurt. Well I was pleasantly surprised! I didn't even feel the numbing! Not one bit! Which says a lot since I am typically terrified of needles! The Nitrous is more than worth the expense as well! I could tell the staff honestly cared about me and wanted the best treatment for me that fit my personal needs. They were patient and walked me through every step. Dr. Mancini did amazing work! You can't even tell I had cavities to begin with! Even got to watch Finding Dori while all my teeth were completed!! I highly recommend this office to those with Anxiety!
8 years ago (06-07-2017)