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L'entrepôt RONA Gatineau (Le Plateau)

  1. Gatineau
  2. Gati̇neau Home İmprovement Store

Reviews, get directions and information for L'entrepôt RONA Gatineau (Le Plateau)

L'entrepôt RONA Gatineau (Le Plateau)
Address: 165 Boul du Plateau, Gatineau, QC J9A 3G1, Canada
Phone: (819) 776-3400
State: Québec
County: Outaouais
City: Gatineau
Zip Code: J9A 3G1


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info
Reviews
This is my go‑to store for renovation projects, and it’s always been reliable. I get most of my materials here — lumber, tools, hardware — and having a RONA Pro account makes it even better with an instant 5% discount. Customer service consistently delivers, and prices are often better than those at stores on the Ottawa side. A solid, dependable place in the area for anyone tackling regular reno work.nnBig thanks to the Pro section staff — always helpful, efficient, and making every visit smoother for those of us picking up materials often.nnUpdate: Thank you for the kind response and for recognizing the value of consistent service. I’m grateful for the support your team continues to offer — especially in the Pro section, where efficiency and care make all the difference. Wishing you all a smooth and successful season ahead.nn— H.Z.
You know what? Where I live, I can choose between this hardware store or another one because they are very close together but I ended up buying from Rona+and here's why:nn1. Parking lot is amazing. I have a newborn and not only do they have multiple parking spots for parents with children, each section is VERY wide! They accommodate parents with young children. This has won my heart and I will always come here.nn2. The store inside is large and so are the aisles. I was able to use the shopping cart with baby in the carseat and she was napping the whole time.nn3. When I asked for help at the front, they had someone help me within a minute.nn4. The item I wanted, a stair dolly was actually only online which was fine. I ended up buying a $40 fire extinguisher. Safety first.nnThank you from the bottom of my heart Rona. You understand the needs of families.
Feedback Online Services/Product Pickup: I was not impressed with online service. Unlike Canadian Tire where you receive an email with a barcode and four-digit code to enter the locker, with Rona, you must enter your email order in order to retrieve it. When I for some reason tried to enter the order, the password would not work. I then made a request to reissue one and never got it, Even after three attempts. Anyhow, after nearly spending half an hour with staff, waiting, they finally opened the locker. I was just about to leave The staff also told me that for the past 4 months they've had issues. Why such a long delay with NO resolution is beyond me!!! . Going elsewhere next time.
UPDATE:nChanged my rating following an outstanding service fron Emrick Bolduc, manager. Mr Bolduc went out of his way to ensure that our freezer would be delivered earlier. Also apologized for his employee and did a follow-up. Will give them a second chance.n---------nPoor customer service from these people. Delivery scheduled for a specific date does not arrived. After multiple calls finally get a delivery date 4 days later. Call again and managed to have them deliver 1 day earlier. Call the store, get a very rude person telling me that if not satisfied he can cancel the order. No apologies or explanation as to why the original delivery date was not honored. After asking to speak with a manager was told that the manager will call me and just hangs up. Had the feeling that I was annoying him. Will not buy there again.
Robert is excellent he helped me pick lights and was very patient and helpful. Highly recommend everyone should go see him. Hardworking smart man
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L'entrepôt RONA Gatineau (Le Plateau) map

Directions to L'entrepôt RONA Gatineau (Le Plateau) with public transportation

du Plateau / des Grives 110 meters
32
39
449
639
du Plateau / du Satellite 150 meters
32
39
449
639
du Plateau / du Satellite 190 meters
32
39
449
639
des Grives / du Plateau 220 meters
326
34
39
639
726
734
826
du Plateau / des Grives 230 meters
32
326
34
449
734
826

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