Kirkland Tire & Auto

My daughter is new to Kirkland. Took her car in for some minor fixes - so very pleased with the family owned and honest approach by these guys.

Always liked having this tire shop in the neighborhood but quality of service has gone downhill! I'm a long time customer more on that in a moment. But, no longer -- do not take you vehicle here! A simple tire swap resulted in them gouging the rim with their equipment. Worse part, they denied they could have, obviously, this damage isn't due to curbing due to location inside lip. Even worse, the owner was there and was completely unprofessional with me. He said in his 25yrs he's never seen me. Wow, I guess he doesn't value that I chose his local business over others when I had tire needs. My vehicles are newer so I rarely need constant tire changes, but when I did over the years, they were my go to place. Perhaps the owner was having a bad morning, but he yelled out to me that it's impossible they caused the damage, without even a care to look at the damage. His attitude was defensive, aggressive and combative. Completely unexpected and quite shocking for a local shop I've used. I told him I wasn't looking for anything from them besides acknowledging that they damaged the rim so this wouldn't happen again to others. Luckily, I purchased cosmetic wheel protection insurance when I bought the car so it won't cost me, except my time, but I wanted others to know in case they didn't have rim insurance how this company deals with situations like this. They are sloppy and dishonest. Never thought I'd say this as I've always supported the "mom and pop" shops in Kirkland, but perhaps it's time for this local tire shop to get replaced with a big-box shop that understand what "customer service" means.

Always a good experience with Tire Pros. Got a big nail hole and fixed for free since we bought tires there.

Amazing quality service, quick and friendly. They have done it all for our family from quick repairs to full new tires for our cars. Convenient for us in Downtown Kirkland too. Highly recommend. Support local.

I received a flyer with a coupon for an Oil Change from Kirkland Tires Pros. I usually don't stray from the usual companies I do business with unless they do something egregious. But, I had a good feeling about them. I see this company on my way to work every morning so I thought, "Why not?" I called them up and brought my car in the same day. The staff was friendly and informative...answered all my questions. And, the price was fantastic. I will utilize their services again. I highly recommend them.

After buying 4 tires for 2 cars, they now never want to do a tire rotation even though they yell you its free at the time of purchase and to come in every 5k miles. A I have also now been turned away for oil service 3 times. This time the excuse was because there is snow. 3 open service bays but they don't want to do an oil service and rotation? Why are you even in this business?

These guys are just fantastic- honest, quick, and friendly. I feel very fortunate having my car and tire needs taken care of by Dan and the other staff.

Dan and the team always take great care of me. For 12 years, I trust them take care of my tires, oil changes and other car needs. They are friendly, efficient and have good prices. Dan always welcomes me to the store by name and with a smile! Happy to continue to be a client!

My family has been going here for years! Aaron and his team do an amazing job on all cars. I recently got a new car and he switched my tires with super short notice, even waited for me to drive it and then asked how it was. The team is always super friendly and efficient every time! They even put air in my tires of my old car for almost a year with out charge. I would recommend them to anyone, they are very loyal and responsive!

I always take my car to Krikland Tire Pros. Dan and his team of professionals are honest and their work you can always trust! 5 stars indeed!!