Kingston Frontenac Public Library

I'm a student living off-campus and this library is my go to spot for studying away from home. I usually arrive 10-15 minutes after the library opens on weekends and it is always quiet. I recommend sitting at the tables on the main floor as there are windows to look outside and the views are quite nice on sunny days. This is a very spacious library with plenty of tables around the perimeter of the building, as well as a whole designated study area with individual desks on the lower floor. I've never experienced wifi issues on any of my visits, so deciding where to sit in the library doesn't affect your connection. The staff are friendly and helpful. I needed to print a document and I was given clear instructions where I needed to go and what I needed to do. The printing process is self serve which makes it convenient for anyone to just print and pay on the spot. I highly recommend this library for everyone looking for a quiet place to study and get work done.

One of my favourite libraries to go to. Been visiting this location since 1999 when I was in college and still come here quite frequently. Location is nice, well maintained, clean, and staffs are great. Just a friendly atmosphere if you just want to visit to read a book or do some work. Just like old times.

I really like this place. I am a student as well and this is one of my go to places for studying or doing some research. It is usually quiet and offers a really good wifi connection.

Really good place..But need to get more books on computer science didn’t find any language book… Am not sure either public libraries are legalized to keep them or not… If it’s there it would be really helpful for lots of students… Thank you

Architecturally wonderful building. Unbelievable use of space, angles and exposure to natural light. This building can be visited just to appreciate the architecture.

Writing this review profoundly saddens me. I used to come here often to do work. I also used to bring my five-year-old son here to pick out books. Recently my mom and I took my son to the library. When we were quietly sitting in the children's area, I felt some lousy energy around. A very disgruntled, unpleasant staff member was hoovering around and seemed to be watching us, but she seemed fixated on my mom. I noticed it but ignored it; I offered my mom some coffee since drinks are ALLOWED in the library. There is a sign that CLEARLY states this. So as soon as this staff member saw my mom drinking coffee, she had the audacity to bark very aggressively at my mother to put her mask up. I very nicely and calmly tell her, "Oh, are drinks permitted." She did NOT acknowledge my statement and grumbled something and stomped off. Interesting how she thinks we can't read the sign or how she solely came over to bark at us even though we were not violating any policies. So we stayed there for a bit and noticed the library was closing in 15 minutes; she decided to come over again to bark at us. Because clearly, she believes we can't tell the time or that we didn't hear the very loud voice on the intercom speaker. I can see how she is watching us as we pack up; my mom attempted to use the washroom and told my mom, "There's a mall across the street." The AUDACITY this woman had to tell my senior mother that she couldn't use the washroom...the library was NOT closed yet. It felt like my mom and myself were being targeted, and it was disgusting. I have experience working in customer service; I also have experience working with individuals in the community who are experiencing homelessness, and I would NEVER speak to someone like that. A little kindness goes a long way, and yes, I understand enforcing policies, but no rules were broken here. It left a bad taste in my mouth, and it ruined a space that once felt safe for me. I called the next day and very respectfully told the woman who answered the phone everything that happened, and I left my number and never heard back. No apology, nothing. This reflects very poorly on them; every member of the community should feel SAFE here.

I’ve been going to the library lately to print out stained glass pictures. Alanna is friendly , if you need anything she’s the best help there . She’s pleasant and goes above and beyond ! She took time out to help me . I do appreciate people like Alanna that are there to do their job and be friendly. Thanks Alanna for your help !

I usually love this library. It has beautiful windows and architecture and I come here to do work, read and study in my down time, despite living in the downtown area. However, I was recently met with an unfriendly staff member. I was sipping my drink and they told me I needed my mask on even though I was actively sipping my drink. I'm not sure what the difference is between my mask or my cup being in front of my mouth. Also, who has the right to dictate how long my sip should be? Definitely not this rude employee. I was wearing my mask every second my cup was down and I am sure if the employee just waited the extra 5 seconds until I was done, they would have seen that. No policies were broken and I was disappointed in this member for treating people using their services like this. Not to mention that two students sitting nearby me were wearing their masks improperly pulled under their noses and did not receive a comment whatsoever. This person's actions reflects poorly on the library and taints the safe atmosphere it holds.

I have been coming to this library whenever I need to print something off. The staff are always so helpful. I will be coming here more often, since it's in a convenient location right across from the Cataraqui Centre :

Loudest library I have ever been too. Very helpful staff.