I was blown away at the sheer disregard and lack of accountability at this center. My children were going to be a part of an overnight school "lock-in". I tried numerous times to register for this online, to no avail. I called 4 times the day before the event, and 3 the day of, finally leaving a message for someone to call back and help. Hours later we show up at the appointed time, and I try to pay in person after explaining the situation. They informed me that they were too full. I asked why no one called me back to tell me this and stated again all I tried to do to successfully register. To that, the owner replied with her palms up that this is Saturday and they've been busy with birthday parties all day. So, as a recap, no one called me back, no one was understanding, no one accepted responsibility. They are, I'm sure, having a great time tonight. I am dealing with two kids who are crushed that their friends saw them show up and be turned away. It is absolutely unacceptable that no accountability was taken. My family and I are taking our sleeping bags and having a camp-out night in the living room. We will show our kids that any negative can be turned into a positive. I sincerely hope in the future a more appropriate and understanding response will be given to someone in our situation. It was not our fault that we couldn't register, as I tried every means available to get in contact with this business - but in the end, it did not make any difference whatsoever.
My child loves attending class here! We love the owner, the instructors, the class, everything. The monthly cost is also pretty affordable. The instructors work well with each child and will take their time if someone needs extra attention in an area. They offer gymnastics and cheer. Younger classes allow parents to follow along the class and assist their child as needed.
We had such amazing year here! It was the first time my daughter was away from me for a class & the teachers are just so wonderful, patient & kind to all the kids.
My daughter enjoys coming here. Thank you to Mrs. Kim. She is an excellent coach and she does an amazing job understanding and supporting my daughter.
Me and my daughter loves this place.. the staff is always smiling kind and helpful.. they work well and fair with the kids. The staff is amazing coming here is my daughter’s favorite part of the week!!
Toddler loves learning gymnastics. This place has so much to offer and Mrs. Kim is an amazing instructor
Constructive physical activities for kids all ages. The instructors keep the kids' attention and the kids love to participate in challenging activities.
Always a great experience. The instructors work well with each child. My daughter was a student when they first opened. Now I am going there with her daughter. Repeat customer is always the best compliment.
The gymnastics classes are great. However, my only complaint would be the summer camps. There is no policy for kids devices, or if there is, it is not enforced. I did not send devices to camp with my boys, but they came home from camp each day having morphed into gremlins because they had clearly been staring at another kid play on an iPad all day. Other than that, I love it here and my kids continue to go, as they have for 3+ years now!
The toddler class has helped my child progress and learn skills that otherwise, she would not yet know. Most of the time, the owner leads the class and we "get our moneys worth" which is about $15/40 minute class per child. That's quite a bit when there's 6-8 children in one 40 minute class. No biggie, conveinence is worth some to us and we love seeing her progress and also enjoy learning what we can do to help her. Then there are the nights where we get an instructor that clearly even says they were thrown over there and the communication and skills with 2 year olds are non-existent and we feel like we wasted money and most of time. Our main concern from day 1, has been hygiene. Its clear the mats are not sterilized and people walk all over with their shoes on or go to the bathroom shoes or barefoot! And come back on the mats. The bathroom is tiny and not easily accessible because of so many people standing in the pathway therefore washing hands is a workout. Nonetheless, shoes should never be allowed on the mats and certainly not going to the bathroom then walking back out there. Included in the cost of doing business, should be a professional sterilization at least once per week then employee cleanings every day and night. There's a lot of kids, germs and sweat. Though conveinence has been nice, 5 minutes from my work, we can't help but consider seeking other activities or looking into Hillsborough classes because nothing is worth my child's safety and health.