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Reviews, get directions and information for KFC

KFC
Fast-food chain known for its buckets of fried chicken, plus wings & sides.
Address: 720 Grand Ave W, Chatham-Kent, ON N7L 1C6, Canada
Phone: (226) 312-2085
State: Ontario
County: Chatham-Kent
City: Chatham
Zip Code: N7L 1C6


Opening Hours

Monday: 10:30 AM – 10:00 PM
Tuesday: 10:30 AM – 10:00 PM
Wednesday: 10:30 AM – 10:00 PM
Thursday: 10:30 AM – 11:30 PM
Friday: 10:30 AM – 11:30 PM
Saturday: 10:30 AM – 11:30 PM
Sunday: 10:30 AM – 10:30 PM

Reviews
Never again!!!!!nOrdered ahead for pick upnHad to wait No problemnA $70 ordernFirst pic old and new popcorn chicken in the same basket. The dark ones were horrible.nSecond and third pic was supposed to be a large frynWhen we called and complained the lady told us, because we were 20 min late for pick up that the fries shrunk.nWe had to wait for the foodnHow were we late????nSo everyone be careful of the shrinking friesnWhat a disappointment
This place seriously needs to hire professional staff who actually care about customers and take their feedback seriously. A drive through order shouldn't make anyone wait 10 minutes and more if it is only a single burger. After having waited for a while, when I finally got down from my car and went in to ask the front desk person why my order was delayed while others who had walked in and out after me got theirs and had left , I was told that mine was being made FRESH . What an absurd thing to say!!! It is automatically implied that anything any customer orders would obviously be served fresh to them and a fast food joint should do just that pick up on orders yes even the drive through ones fast and serve accordingly. Please at least make an effort to respect the customer who expects timely service.
I've never ever had such a bad meal in my LIFE!!! THIS PLACE SHOULD BE SHUT DOWN FOR GOOD. waited at front door for my drive thru meal for 45 mins. Fries ice cold. Got home . Huge grease stain on my truck seat. Open up order the chicken in under cooked and soggy / slimy. Litterly have grease EVERYWHERE. Pull out chicken had to toss 5 of the 10 pieces in garbage and the amount of grease in the bucket was DISCUSTING. this place is a true dive and I wouldn't recommend this place to nobody unless you need a good cleanse or food poisoning.nThe amount of bad reviews this place has shows you the quality of the establishment.
Stood at empty counter for approximately 19 minutes prior to being acknowledged and had our order taken. A few minutes the clerk said our 14 PC chicken tender/4 sides would be about 6 minutes, would that be OK. I said yes. When order was ready more than 6 minutes, clerk passed me the bag and said there were only 13 chicken tenders, so she gave us a piece of regular chicken, was that alright? What was I supposed to say, we had already waited enough time. Funny how one clerk said 6 minutes to cook the tenders, if she didn't have enough to fulfill our order, she should have informed us, not just getting other staff member just add in a piece of regular boned chicken. I will not come back. Not enough staff, so poor service, food ok but expensive. They need much improvement.
I Waited 35 minutes for my order. Ordered in the drive through, they said pull around it’ll be about 7 minutes and we’ll bring it out. Waited 20 mins in my car, then went inside, waited 10 more minutes until anyone even came to the counter. As I was waiting people came in, waited and left because it was taking too long to get their order taken. I Waited another 5 minutes after someone finally asked what I was waiting on to finally get my order. Then realized when I got home it was missing a sauce and the chicken looked like someone took a piece off of it. The only redeeming part is that the food was good.nnI don’t think the blame should be entirely on the staff though as I’m sure there are probably some issues with management not training properly or hiring enough people, etc. Trust me, been there.
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