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Reviews, get directions and information for KFC

KFC
"KFC Kanata, ON has the taste you crave for a price you'll love. Treat yourself to the Colonel's famous fried chicken in a meal or in Zinger sandwiches! KFC covers all of your chicken cravings."
Address: 475 Hazeldean Road , Kanata K2L 1V1, ON, CA
Phone: (613) 836-4011
State: ON
City: Kanata
Zip Code: K2L 1V1


Opening Hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 10:30-22:00


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Reviews
I am not a big fan of this particular KFC location. I visited yesterday with my kids to grab some chicken for a quick dinner. First of all, the place itself looked like it needed a thorough clean. Second, the service was subpar. It took several minutes for someone to acknowledge my presence in the restaurant and take my order, as they were busy with drive-through and delivery orders. I was told I had to wait for about 5 minutes for the chicken to prepare, but I ended up waiting for more than 10 minutes. There was no apology offered. When I got home, I realized that they did not put any ketchup or napkins in my order. The chicken was good though. I will continue enjoying KFC but I will probably not visit this particular location if I have a choice.
I don't eat KFC very often throughout the year once maybe twice… Regrettably we went and picked up some tonight and when I opened the bucket of chicken, the grease on those pieces of chicken I have never seen before.... I took pieces out of the bucket to place on two or three dishes and this is what the bottom of the bucket look like, just covered in grease.... not only was the grease bad. The taste was awful. That will be my last trip to KFC. Waste of money !!!!!! They want you to fill out a survey to let them know about your experience as I did and they leave you with a voucher number but unfortunately and as I've read, they don't and have not responded ...I'll be visiting face to face to collect my money back if I don't hear from them soon !!!!
Burned dry chicken! Old oil used and never changed! Wasted $20 on this poor quality product!!! threw it into the garbage! I called the 1-800 number and filed a complaint 1 month ago, no response from KFC. This location is the worst KFC in the country! I would have given a minus 5 if I could! Shame on this owner!
Ordered for the family, only half the order showed up! I was instructed by the toll free number people to call the store. I called 5 times consecutively as they would let the phone ring til it hung up! I called the toll number back and they said they would have them call me. 20 minutes after that I hear from the manager, didn’t get so much as a sorry! When I commented about it, I was told “yeah yeah sorry” rudely I have you! Currently waiting for the rest of the order, I most definitely will be tte last I make with them certainly! Update So the second time around to amend what they missed the first go around, they missed 2 popcorn chickens, 2 ind fries and didn’t sent the gravy’s or salads!! Seriously unbelievable! When I said please just refund that part of the meal, they said how about next time we give you $10 free food! News flash ain’t going to be a next time! Wow
Pulled up to the drive through window only to be told they wouldn’t be accepting drive thru orders today only in store. I go in store and order 5 hot wings and drink, 10 minutes later I’m told they forgot to put more in and that there will be an additional wait time. Not only were the staff incredibly rude but also lazy and dare I say incompetent!!! One kept taking cash from the till and going into the kitchen and counting, seems slightly sketchy!!! Another staff talking obnoxiously on his electric blue phone that I can only assume is for personal use only, that is unless that’s the vibe cornel Saunders is going with these days and the rest sitting down in an office. This is not fast food, this is not good service, this is not good anything!!! I won’t be back.
The chicken literally tasted like it was cooked in an ashtray. I’m 7 months pregnant and both my husband and I got sick from it. I checked online and this location has hundreds of reviews saying the exact same thing. Why nobody has investigated the issue or just shut it down all together blows my mind. I had to drive back to the store to get my money back because the online number refused to give me a refund and the store wouldn’t answer their phone. The store is disgustingly dirty, the gravy container looked like it was from a horror movie, heath and safety should really pay them a visit. I don’t think I can ever eat KFC chicken again. I’m scared for life.
If you are thinking of ordering from here think again... oil is so dirty the chicken tasted like it was cooked in an ashtrayliterally. Was told I would receive an email about a refund but nothing, time to escalate. No one should have to put up with food or service that they provide.
The taste is very average , KFC tastes so different to how it tastes in the Middle East and India . It is flavourless and salty . KFC should sell their Middle East recipe here in Canada. Absolutely ordinary.
Just lost my business for my entire family's meal because I was told I could only order my meal online. Go online and it's not available to order. Apparently this time they couldn't be bothered to simply punch it in on the register like they always have in the past. Terrible service.
Soda machines out of order, no extra crispy chicken. Told us we had to wait 30 mins if we wanted them. Restaurant was empty when we talked in, no one in the drive thru.Food: 1/5
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