KeyBank

Personally I've dealt with better customer service.
8 years ago (23-08-2017)

Because of a mistake THEY made on a deposit, they are charging me several fees keeping my account in the negative. They then have the gall to tell me I only qualify for one of the fees to be refunded. Im just an average Jane living paycheck to paycheck, so this is causing an enormous amount of havoc to my financial life. But they do not care, as lkng as they can charge people bogus fees and get their pretty little bonuses for doing it, then theyre sitting pretty. What a joke!!!! Tara Waters has zero customer service skills, has her manager call me back because she doesnt have the backbone to do it herself. Thats okay though because Ive seen how she acts like white trash outside of work, so its no wonder... To sum it up...dont trust Key Bank in Fruitland with your hard earned money!!!
8 years ago (18-05-2017)

While the staff at this bank is nice enough, key bank itself is horrible. I have spent more on my annual "relationship rewards" account maintenance fees than I ever got in rewards. And to add insult to injury, I get charged a fee for lack of activity on my account (due to lack of income) that puts me in the negative. Way to go, take money out of my empty pockets. I will be changing banks when I have money to open another account...
8 years ago (04-05-2017)

Absolute joke that they charge you to use ATM's that aren't theirs. A joke. Didn't used to. They've lost me as a customer. Just a joke when it comes to customer service when they do something like that. I've written and asked why but they offer no reason why. I see absolutely no reason for it. Just a complete joke.
10 years ago (18-10-2015)

I actually bank here and am helped everytime as soon as I walk in the door, best bank I have ever been with
10 years ago (05-09-2015)