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Reviews, get directions and information for KeyBank ATM

"Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day."
Address: 6 Storrs Rd, Willimantic, CT 06226, USA
Phone: (800) 539-2968
State: Connecticut
County: Tolland County
City: Willimantic
Zip Code: 06226


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
BE AWARE!! Visited KeyBank ATM April 10, 2023 to deposit cash into my account. ATM stole the $800 now I’m currently out $800 while they do a fraud investigation which can take 10-45 days to complete. The workers could care less, branch manager was on vacation until Thursday. I was able to speak to a nearby manager who did show some compassion. If I could give this experience no stars I absolutely would. My advice is to use a teller and not the ATM.
Opened an account with this branch yesterday. Everyone was so kind and helpful. They answered all my questions, took the time to explain the different types of accounts offered and which ones would be best suited for my needs. The process of opening the accounts was quick and seamless. Thank you for your time and help Sharice and Brett! I look forward to working with them in the future.
Went to this location to cash in my son's coins since I have an account with this bank. My son was excited cause he's been saving for a long time for a game and when my son and I got there and explained that I have an account w/ them and would lile to deposit the coins in my account for my son I was met w/ an employee named America and another employee who reluctantly took the change but were making fun of my son and him cashing his coins IN FRONT OF US. Laughing out loud and making fun. My son felt terrible and ashamed and now doesn't want to save his money cause he feels ashamed to. I spoke to the branch manager Bret and he basically brushed the situation off and tried to make an excuse for thier terrible unprofessionalism. Never again will I do any type of business with this specific location
Ive been banking here way before it was Keybank, And i had the worst experience the other day with one of their unprofessional staff, I went to get a temporary card because ive been waiting over a week already for a new card, and working 2 full time jobs its kind of impossible to go into the branch, left work early to have time to go to the bank before the bank closed, to wait and have an employee what i was waiting for? When i explained to get a temporary card, His reply was" a card you cant purchase online with, or buy anything in the store with"? The teller can help you with that" So unprofessional...I looked at him and did want to escalate the situation, maybe if you were more professional and discrete.... I will deffently be looking for another bank ASAP....
At the last minute on April 18, 2018 my client needed to open and IRA. The bank manager was most accommodating and took her right in got it set up and helped me help my client save $1345 in tax.
I went there to open a new account. I was told to come back at 1230 which i did. As i waited a gentlemen arrived saying his missed his appt yesterday. He was given priority over me simply because the bank personal "knew the person" horible first imprrssion!!! Ive since opened an account at a different bank! And will not give key any more business.
People were very supportive!
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