Kent Cleaners Ltd

Dress shirts are done very well.
7 years ago (21-10-2017)

Kents does a great Job at making sure the customer is happy and that the Job is done right. I recently had a Wedding Dress cleaned and it came back looking like new.
8 years ago (21-12-2016)

If you use this place, or washomat (I think owned by same people).. do so at your own risk! (And don't bring anything you care about) I went to the Charlotte branch of washomat to get a high end comforter cleaned... I paid for the item to get washed and a seam fixed... (almost cost same as to buy a new but a normal comforter set) then I got a call stating they couldn't wash it until the seam was fixed and they couldn't get the seam fixed unless it was cleaned... so I paid for them to get it dry cleaned through their services... they chose to use their compamy... kent cleaners... and I left explicit instructions before handing it to them that if they couldn't fix it properly then to leave it and I'd have it fixed right... they got it dry cleaned and then the seam was sewn... poorly!!!... the sew job was such poor quality that I could have done better myself and I am not good at sewing!... They used what looked like a football stitch with green coarse thread (fishing line?) on a high end shiny gold coloured silk/satin imported duvet!!!! That's incompetence in my opinion! In short, they ruined it!!! And nowhere in peterborough sells anything of the quality that this particular comforter is, as it was brought to Canada by a friend who bought it from overseas! They know they damaged the comforter possibly beyond repair as I returned there to complain about it... yet they said there isnothing they can do...they could have replaced it... not cheap but that would have been the right thing to do and businesses like that are supposed to have insurance for stuff like that!! There is hundreds of tiny holes where their thick needle (created holes and) went through making the football stitch yet it has now been weeks and no one has contacted me about it since... Anyone that knows fabrics knows that the finer the thread the finer the needle needed to sew it!
8 years ago (10-08-2016)