Never returns calls. Never returns texts or emails. Maybe a bat signal in the sky and he'll return your correspondence. His reasoning is because he's a "business". I guess customer service doesn't matter. I purchase several hundred dollars worth of wallpaper after telling him the place I got it from and him telling me he visited the website. Then I send him the swatch he requested and he says he can not install it because it's not regular wallpaper but fabric backed. I do not recommend. Very unprofessional. AVOID.