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Reviews, get directions and information for Kelly Lake Building Supplies

Kelly Lake Building Supplies

About

Where the Professionals Shop!!

Story

Since 1971, Kelly Lake Bulding Supplies, a locally owned and operated business, has seen many things change in the Home Building and Improvement industry. What hasn't changed, however, is the knowledge and service you've come to expect. More than just building supplies, we understand your project and offer the advice and selection to get it done right the first time. Visit us today!

Address: 22 Brady St, Sudbury, ON P3E 6E1, Canada
Phone: (705) 674-5283
ac.seilppusgnidliubekalyllek@gnidliub
State: Ontario
County: Greater Sudbury Division
City: Sudbury
Zip Code: P3E 6E1


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 7:30 AM – 4:00 PM
Sunday: Closed


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Reviews
I just ordered some supplies for my camp which is 30 km off the highway. Everything was delivered properly but they forgot two bags of screws. That was no big deal as things happen and I could make do until I got back in town where I could go pick up the screws. However, the delivery driver, Troy, unexpectedly drove all the way out to my camp by 8 am this morning to drop off the screws. This is why I shop local over the big box stores. That is service. Thanks Troy and thanks Kelly Lake Building Supply.
I had previously gotten some building supplies from Kelly Lake and experienced great customer service and help on finding what I needed. Second time around I went into the store and asked some questions about siding and roofing and was treated like I was an inconvenience and my questions weren't answered. I was told to email them, which I did and I didn't hear back for about a month. Called the store again and got the same ignorant person who said they didn't get my email but they did in fact receive it. Another week goes by and I finally get a quote via email with no quote attached on two occasions. Very disappointing and I will unfortunately not be returning unless I will be purchasing something in stock.
Great staff. All friendly and knowledgeable.nThere's nothing you can't get here if your renovating, buying a house and fixing it.nPrices are great. No different than any of the other style-type stores. Clean. AccessiblennAll around great place!
Felt supported throughout the process of getting railing. All staff were super helpful and took the time to answer my questions and guide me through the store. I'll be back here first before any store for my next project.
Everytime I call them, they don't know what I'm talking about. Then they tell me to send an email picture of the tool. They never reply or call me back. I would take inexperienced staff at big Brick and mortar, over getting no replies at all. I'm from about an hour out of town. So I don't run all my business through them.... I guess, I am not worth the time. Side note I know they had the product because it was purchased the before. But I had to send someone to pick it up as a favour. So I could remain on the job. I wanted to have everything ready for the person for doing me a huge favor. Hire someone inexperienced who is will to go the extra mile. Instead of the experienced people Yves who's established relationships and not willing to go the extra mile for the little guys or the start ups.nnRegards
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