Joseph G Perry Plumbing & Heating

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Joseph G. Perry Plumbing & Heating
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Joseph G. Perry Plumbing & Heating, Inc. in Acton, Massachusetts, is a family-owned and operated company. We proudly provide plumbing and heating care to homeowners and commercial property owners. Since 1952, we have been the local choice for plumbing and heating services. Let us be your choice too.

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Address: 29 Homestead St, Acton, MA 01720, USA

Phone: (978) 263-5595

Website

moc.oohay@gnibmulpyrrepeoj

State: Massachusetts

County: Middlesex County

City: Acton

Zip Code: 01720

Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

This is my recent experience with Joseph G Perry Plumbing. 

 I called them for a quote for hooking up washer and gas dryer to existing pipes/vent, and also simply to place drain pans under these two machines(I bought the pans myself from Amazon). On the phone, I was given $130/hour for the project, and was told they could not give the estimation of total hours until they come and look. I am fine with it since Bestbuy would like to charge me $180 totally for the whole installation when I bought these machines.
 I think 2~3 hours should be totally enough. Therefore I made an appointment with them. 

  On that installation day, two persons came, finished the work in exactly 2 hours (I do not have any comments for the job speed or quality). 

  One man did the actual tasks of hooking up machines. The other young man looked like a young student, standing and watching in the whole progress mostly, only 
 (1) helped to lift the washer into the drain pan (less than 5 minutes )
 (2) went to buy one pipe or connection they did not bring with them (about 30 minutes round trip). 

   Here is exciting part: 

   When the final bill came, I was charged by two persons. One person is $130/h and the other young person $103/h, each person is 2 hours work on the bill.

   I  tried to talked to Joseph G Perry Plumbing, they were honesty about what the second young person did, only lifting and driving/buying. They also confirmed  I was giving $130/hour when I asked for the quote, and they did not tell me two person will be charged at that rate. But   Joseph G Perry insisted that they always sent two people, and charged two people, and refused to modify the final bill,  even though they confirmed, I was charged $206 for the second man for lifting the washer into the drain pan, and going out to buy some missing parts.

 BTW, the first man and I lift the dryer into another drain pan when the second man was out for buying missing parts, which also less than 5 minus.

 Here is  my personal experiences with Joseph G Perry Plumbing.

the final bill is nearly $600, to hooking up washer/dryer to existing pipes/vent, which Bestbuy's quote is $180 totally.

The reason why I gave 1 star is : please clarify the total rate dollars/hours in the quote call. if you want to charge two people, it is $233/hour, not $130/hours.

 8 years ago (06-11-2017)

Perry has been my plumber for decades. I live in an old farmhouse with dicey plumbing, and they keep everything going. They are responsive, quick, honest, and reliable. A few weeks back, I had water spraying across my basement from somewhere I couldn't identify. Within an hour of calling, a plumber arrived, identified the source, fixed the leak, and sent a modest bill. Can't ask for more than that!

 10 years ago (08-03-2016)

Excellent plumbers. Great crew. Been using them for years.

 9 years ago (09-08-2016)

Gary gave extremely swift service,  competent, fair. He came highly recommended by someone else in town, and I in turn highly recommend. I'll use him again, for sure.

 10 years ago (09-03-2016)

Perry Plumbing is great. Very reliable, honest, neat, reasonable priced - and most importantly, they do excellent work. We've used them for a kitchen remodel, two store buildouts, a new high-efficiency furnace and lots of other smaller jobs. We've been pleased with all of their work

 11 years ago (04-02-2015)

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