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Reviews, get directions and information for Jet's Pizza

Jet's Pizza
"In 1978, Jet's Pizza® founder Eugene Jetts was about to buy a new home. But on the way there, his passion for pizza took over. Instead, he signed a lease on a space that would become the first Jet's® location. Along with his brother and partner John, they opened the doors to Jetts Party Shoppe & Pizzeria in Sterling Heights, MI. The pizza world would never be the same. They were about to make history by offering a truly, better pizza. And now, over 40 years later, we're at the top of the list when it comes to crave and taste. Try an authentic Detroit-Style pizza today. Only at Jet's®."
Address: 302 W Mitchell St , Petoskey 49770, MI, US
Phone: +1 231-487-1600
State: MI
City: Petoskey
Zip Code: 49770


Opening Hours

Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-23:00
Saturday: 10:00-23:00
Sunday: 11:00-22:00


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Reviews
Staff is friendly and helpful. The storefront was clean. We asked to have our cheese on the side, because a relative wasn't able to eat feta. The gentleman who took our order was kind and courteous. When we came for pick up, four employees turned and greeted us. There was one employee that was rude. She was giving us our food and became visibly angry when we double checked on the cheese. She may just have been having a bad day, but it made us feel unwelcomed. I almost switched this to a four star, but we all can have a bad day and everyone else was fantastic! The food was delicious!
I got a Honolulu Chicken Pizza with Bread sticks. I asked for it to be extra crispy. The employee listened and it was an Excellent pizza! Very helpful with my order, plates, napkins. Excellent customer service!Food: 5/5
The pizza was pretty good and fairly priced. It was extremely inconvenient though, we ordered for pickup and they told us 30 minutes but we had to wait inside for an extra 20. A guy who was waiting told us how he ordered breadsticks and they messed his order up, just some breadsticks and they messed it up. He had to wait another 30 minutes and when he came to pick up he had to wait another 30. They dont have proper parking, and the inside is really small, which is an issue because their were about 7 other people waiting for their oreders, which were also probably delayed. Listen, if you ever consider coming to this place, dontt.the food is good but the inconsistency makes it not worth your time. Parking: Terrible, the terrain is uneven and the space is triangular. Can fit at most maybe 8 cars. This wouldnt be a problem if people didnt have to wait an extra 20-30 minutes even though they ordered for pick up.
Texture: crunchy 2.5/5 Bread/crust: tasteless 0/5 Cheese: Not enough provided Overall: if I had no tastebuds, I would definitely eat this more than I already have. I like the crunch. Thats as far as my satisfaction goes with this pizza.
Good pizza. Just sad it wasn't cut. : Wasn't eating at home so I couldn't cut it myself. Edit: Called and asked. I now know lite bake means. I finish baking it at home. Please add what lite bake means when you select it to the Jets.com to lessen confusion. Used to be 3 stars now 5.
Two personal pan pepperoni pizzas and Two orders of chicken wings came To $47.00, the food was good, and nothing at all to Drink, But a lot more expensive than other pizza jointsFood: 5/5
Expensive. One pizza for two people always costs us about $40... We dislike the majority of their menu options and have discarded a few very disappointing purchases but the 8 corner deep dish always tastes great.Food: 3/5
I waited a couple of days before posting this, hoping they would make things right, but unfortunately they haven't. I placed an order for delivery at 6:59 pm on Saturday night. The confirmation email stated an estimated delivery time of 8:11 pm. An hour & 12 minutes - no big deal - I know the restaurant industry is struggling at the moment. I waited patiently until about 8:30 pm, when my pizza still had not arrived. Calling the store, I was told "oh, um, it looks like it's just going in the oven and will be on it's way to you shortly!" I'm sorry, what? 1.5 hours later and it hadn't even been started yet? Ok..... I continued waiting until about 9:15, a solid 2 hours and 15 minutes since placing the order, before calling back a second time to check on it. "Oh, yep, it's just finishing up now and should be on the road to you soon" I was told. At that point, I asked them politely to remove the tip I had pre-paid from the order, and suggested some sort of additional discount to make up for the insane delay in my order. I was told there was nothing they could do about any sort of discount.... My pizza eventually arrived after 9:30 pm - more than 2.5 hours after placing the order. I normally love Jet's Pizza, but it's obvious that someone made a mistake. Instead of taking accountability for that mistake and making things right, Jet's chose to ignore the issue and act like a 2.5 hour delivery time is acceptable. Bummer.
I had the Jet's Boat with pepperoni, a garden salad, and cinnamon stix, it was all delicious! Delivery was quick too.Food: 5/5
Had got food there. Ordered it 4 hours ahead of time. Picked it up and you could tell the pizza was someone else's screw up. Ordered 4 items but got an old one that sat around for a while. Toppings were wrong and it was stale and cold. Sorry but won't get pizza from the Petoskey location again.
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