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Jersey Mike's Subs

  1. Brookfield
  2. Brookfield Delis
  3. Brookfield Fast Food
  4. Brookfield Sandwiches

Reviews, get directions and information for Jersey Mike's Subs

Jersey Mike's Subs
"Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,100 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates."
Address: 17550-C W Bluemound Rd Ste 80 , Brookfield 53045, WI, US
Phone: +1 262-641-7827
State: WI
City: Brookfield
Zip Code: 53045


Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-20:00

Update Info

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Reviews
Complete mess of a location. Rude. Lack of communication between workers. Incorrect responses to logical requests. Orders all out of order causing 30+ minutes for a sub? WORST experience on the chain's biggest day. Did you expect to refund on a day of giving? Not if you had any sense in ensuring your franchise owner's are hiring competent staff that would know they're going to need to be able to keep up today. I will never go back.
I asked for the names of all 3 people working to be put on my receipt because I was greeted with a smile from Desiree, Tucker & Nick when I approached the order area. From there, a great professional customer service experience with some joking around plus the sandwich I ordered was delicious
Always love their subs and this location had a very clean bathroom when we went around lunchtime in November 2022. Always a good sign!
Abysmal customer service. I can't eat subs often because of a gluten allergy, but I love the club at Jersey Mike's so I made the 30 minute drive to treat myself. With no line or anybody in the store, I walked up to the counter and asked if they have gluten free bread options. The employee visibly did not want to work. Every question she asked made me feel like an idiot with her demeanor. The kicker is that she was talking under her breath the whole time being very rude. It shouldn't feel like pulling teeth to get my favorite sandwich, but she was terrible. Management should look for a replacement, because it is VERY clear she does not want to provide any fraction of customer service. Next time, I'll drive even further. Never returning to this location.
Came in to pickup an order yesterday and ended up waiting 30-40 mins for my order, so did 7 other people. But walk-ins that we’re ordering then and there were immediately serviced and given their food. Offered drinks for the wait, then never gave us drinks for the wait. I understand they were busy but you can’t just serve customers walking in and then leave your people who ordered that long ago still waiting. They only made one of our subs right away that was a hot sub. By the time I got my 2nd sub my 1st one was completely cold and not the greatest tasting. I’m not sure what was happening but that was BEYOND disorganized.
The food is very good. If you want veggies on a hot sandwich you have to tell them when you order or you'll be out of luck. The during my recent visit the staff wasn't the friendliest, they seemed well staffed so it may have been a bad day for them.
One of our favorite spots!! No other subs can match up. We visit at least twice a month. Lol We just can't say no!! Enjoy stopping in and having an awesome sub!!!
I've been coming here since it first opened years ago and unfortunately like other restaurants that go through multiple ownership changes this location has gone downhill and fallen hard. I was in a few days ago and the terrible attitudes and hygiene practices of the staff were the final straw. I don't think anyone ever taught them common courtesy. They are charging a premium for their product and the higher prices should come with better service than what they are providing. Thankfully I was the only one in line and it only took a few minutes to get my sandwich, but what I witnessed as I sat and ate it was disgusting: gloves were not changed after handling money, itching a forehead, or picking up a knife that had fallen to the floor thankfully they didn't use the knife again, at least not while I was there. Luckily I was only a few bites in so I could throw it away, such a waste. You really need to train your staff better and find people with better attitudes.
Why would the employee’s close the restaurant down 45 minutes earlier than expected. I paid for my order on door dash for a pick up and the staff closed to restaurant down at 8:15pm.
I believe his name was, Shelton? However he was such a pleasure! He made my Philly cheesesteak to PERFECTION! I WILL BE BACK! I recommend you ask for him if you're getting a Philly!
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