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Jersey Mike's Subs

  1. Rogers
  2. Rogers Sandwiches
  3. Rogers Fast Food
  4. Rogers Delis

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Jersey Mike's Subs
"Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,100 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates."
Address: 13135 Main St , Rogers 55374, MN, US
Phone: +1 763-205-1076
State: MN
City: Rogers
Zip Code: 55374


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00

Update Info

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Reviews
Wow! That’s how we felt with the customer service we experienced at this location. At first, we were reluctant with the long line at 530 pm on a Friday, but we quickly got up to order our sandwich. They are fast and friendly - every single one of the sandwich preparers. It was a pleasant positive experience and our sandwich was all we expected. Jersey Mikes is far above all the rest for quality food and service.
Hello - I placed a Catering Order for box lunches on Monday to pick up on Tuesday 1/24. From the first call - speaking to Maddie who was very helpful to the call back from GM Jason who took my order and provided such awesome customer service, to picking the order up yesterday - Jason and his team were short staffed but still had very positive helpful service attitudes & finished putting my order together in perfect time. I also had great feedback from our associates attending the training meeting - It was a big HIT. We will definitely be using Jason and his Jersey Mike's Team Again. Thanks to you all.
Walked in & was waiting in the wrong end of the line, was told "They can take your order at the other end", got down to the ordering counter & the staff was slicing meat, made eye contact & she just kept slicing the meat for almost 3 minutes before she finally acknowledged she WAS the one taking my order. I had 2 Free Sub cards from a previous visit because my 2 sub order took way to long I never complained, they just offered up the cards d/t extreme long wait time. My issue is that only 1 free Sub card can be used at a time & only valid for 9 days, I live in Monticello & we don't have a Jersey Mike's near, not near enough to drive for 1 free Sub. If your given these courtesy cards because your order was messed up or too cold because of wait you should be able to redeem them for what you were given them for! In this case my 2 subs for my 2 Free Sub cards!
My family went into the Rogers Jersey Mike’s around 2:00 pm today for a late lunch. As soon as I walked in the first thing that caught my eye was how filthy the floor was. My first thought was it must have been dirty from the earlier lunch crowd, but as I looked around, I could not understand how the floor could be that filthy from a few hours of being open, so I then questioned when they last cleaned their floors. After we got our food, we turned to find a table all tables were empty, but quickly noticed all tables were dirty visibly dirty and needed to be wiped down. We should have left as soon as we walked in, we certainly should have left at this point, yet we stayed. Once I got someone’s attention, I asked if someone could wipe down a table for us. Eventually a young man came out to wipe the tables, but he didn’t appear to be trained in the process as the, I assume, store manager was directing him from behind the counter. We appreciated the young man wiping the tables down, however, the table we sat at, because it fit our family, still had sticky spots and pieces of food all over it. I then went to get napkins and the holder was completely empty, which is completely understandable. What I didn’t care for was how the, again I assume, store manager, rudely responded to the female employee when she asked about napkins. I then had to take one of my children to the restroom and found the women’s restroom to also be filthy. Lastly, the large high top table we were sitting at appears to be a hazard as it swayed like it was barely put together and could collapse at any moment. I totally get the world we live in these days with staffing shortages and, trust me, I’ve been in all kinds of restaurants where it was very clear they were short staffed. Staffing did not appear to be an issue today as I watched one employee clean iPad cases, over the to-go food prep area, with a tool box sitting on the cutting board, for a significant period of time. If I owned or managed this restaurant, my priority would be the cleanliness of the restaurant, not a few iPad cases.
Sandwiches are usually good but it is easily the dirtiest fast food store around. Food and garbage by the door as well as the dining area, every time we go in. There is always enough staff so not sure why someone doesn’t clean up. Owner should make unannounced visits to verify my claim. I sure hope the new location coming to albertville is better.
My overall review of Jersey Mike’s: I love Jersey Mike’s! They make the BEST sandwiches of any sandwich place out there. I highly recommend the Turkey and provolone sandwich Mike’s way - Amazing! My review of todays experience: I placed an order online this afternoon for easy pickup on my way home. The food was ready on time, and I made the mistake of not checking my bag before leaving the store. When I got home I discovered they had shorted us 2 packs of cookies. I had ordered 3 3 packs of cookies, so there should have been 9 cookies total. But I only received 3 cookies total. I was shorted $4.98 in product. I know this location is always busy, and I understand we are human and mistakes happen, and I can even understand how this error happened. It’s just really frustrating to be short cookies and $5, and already be home when you discover it, and have no way to correct it They usually get things right, their food is delicious, and I’ve had great interactions with employees there every time I’ve ordered in store, so I feel 4 stars is still well deserved.
Horrible experience. Ordered online, one cold sandwich, one hot sandwich, chips and cookies. Got there 7 minutes before the food should be done. Had a smoke, went inside, and waited for nearly 20 minutes. The employees didn't say a word to me the entire time, almost like they were annoyed at me because I was waiting for the food I paid for. Finally, after they cooked the hot sandwich, 40minutes later, they picked up a sub that had sitting on the counter since I walked in. They had prepared my food, nearly 10 bucks for this, before making the hot sandwich - definitely tossed this, I didn't pay good money for that. When I got in the car, I realized they gave us the wrong chips. I came back in, requested the right chips 5 minutes of waiting and awkward glares later and the person at the register tried to argue with me. Luckily, her coworker was there to correct her before she continued. Safe to say I'll never be waiting my money here again. Staff is rude, food was soggy and unedible.
I was the only person there at the time so how hard was it to get the order correct, especially with a mushroom portobello hot.Food: 3/5
Very friendly staff that mafe my sandwich very quickly. Stopped in and ate at one of the tables in the seating area.Food: 5/5
Ordered online at 10:30, assumed it would be ready on time since it’s a low traffic time. I had to wait twenty minutes past when my order was supposed to be ready. In addition, my sandwich was made completely wrong. When I brought it up front and asked about it, they offered to remake it. They took an additional 15 minutes to even remake the sandwich. Keeping in mind, there was five people working and only one other party in the store. Very disappointed.
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