Jennie Nail & Spa - Old North End

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About

Located on the 1st Floor of the Burlington Town Center mall near Church Street entrance.

Story

So much more than your average nail salon, we offer the best in natural nail and foot care including manicures, pedicures, and deluxe spa treatments at a full range of affordable prices.

Whether you need just a quick polish, or want to indulge yourself or someone you care about in one of our deluxe treatments, you'll enjoy excellent service provided in a chic, comfortable atmosphere.

Quality and customer satisfaction are our top priority. Stop in and experience Jennie Nail & Spa for yourself anytime - we're open 7 days a week in downtown Burlington, Vermont, near the Church Street entrance of the Burlington Town Center mall.

Large parties and special occasions are, of course, welcome!

Address: 49 Church St Suite 1072, Burlington, VT 05401, USA

Phone: (802) 859-9990

Website

State: Vermont

County: Chittenden County

City: Old North End

Zip Code: 05401

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Reviews

I've gone here for a bunch of group pedicures.. i really like the people who work here and the massage chairs are awesome.. I'm not a super picky nails person, so I've always been happy..

 7 years ago (27-07-2017)

Satisfactory, not great but a solid job done well.

 7 years ago (19-07-2017)

It was horrible. Way over charged. I took my friend and the lady started my nails a good 15 minutes before my friend and I finished 20 minutes after. None are the same length or shape. Two have chunks missing from not being filed properly. Not to mention they all have a it bubbles in them.  Had to go back 5 minutes after finishing because the gel didn't set and now have to shell out more money to have them fixed somewhere else. 

 9 years ago (07-02-2016)

First time going to this salon and I must say I am NOT impressed. I received a Mani and Pedi. For both, I had a light pink polish painted first, then over it a sparkly color. The lady doing my toes and nails was wonderful, however she had to leave, and the man there who says he is the manager, took over. He did my nails.. he globbed the sparkly nail polish onto my nails.. unsure why he did this method. He did all my nails and as I was waiting with my friend for our nails to dry, on one of my nails, the polish came right off! just like that! I went to the man and showed him. So he redid them painting all my nails pink. I go home, didnt smudge or bump my nails, and 2 more of my nails had the polish literally just fall off. Then as I was getting ready for bed I look down and 3 of my toes had the polish fall right off. Unbelievable. I pay $40+ for a mani and pedi and it doesnt even last 24 hours!? I went today to explain I am not satisfied and the Man would NOT refund me my money. He made a scene, made it seem like it was my fault and did not care that I was an unsatisfied customer. Who does that! Even during my nail appointment he lacked customer service, would sigh, and wasn't friendly at all.  He said he cant guarantee the nail polish and "he doesnt know what I do with my nails". Excuse me? I told him in all of my life, this is the first time this has happened and he wont work with me at all? As a manager or owner, you usually work to make your customers happy and at the very least refund their money for a poor job. The nail polish didnt stay on, its not even 24 hours! Unbelievable! Do not go here. You will be wasting your money and they dont care if you are satisfied or not. Worst customer service I have seen.

 9 years ago (18-03-2016)

I don't even know where to start... I have given this nail salon benefit of the doubt four times now... I'm finally 100% sure its the worst nail place i have ever been to. The first time I went the owner did my nails, they looked great-- then three of them broke in the first week. This has never happened to me before. She also charged me extra money to have them in a pointed shape... Which also has never happened at the 5+ nail salons I've been to. I went back to get them fixed, and the hours posted online were apparently not accurate because I showed up an hour before closing and they told me to come back tomorrow, they were closing in five minutes. I usually go to another nail place but its a two hour drive, so I again went back today (on a separate occasion) to have one broken nail fixed. The younger gentleman (who is very nice) put me through excruciating pain to remove the excess nail left over-- not even using proper tools. He then proceeded to do a TERRIBLE job on the one nail. It looks NOTHING like my other nails, isn't even relatively close to the same length, shape, or color, and also is all clumpy underneath because he didn't remove the excess acrylic. It cost $6.00 to have one nail put on, and took over an hour... for ONE nail. What a rip off... DO NOT go here.

 10 years ago (09-03-2015)

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