I've been going to Jackie for almost 20 years now.......I call her the Hair Whisperer....she used to be a color tech with Joico ....she's is hands down the best and most knowledgeable hair dressers I've ever had in my life....I should also mention....I drive hours from Washington State just for my appointments with her....thanks to her...I never look terrible...I am native and have thick dark hair.....and my hair is Bleach Blonde and looks natural...thanx for decades of service