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Island Heating & Cooling Inc

  1. Toronto Division
  2. Scarborough Junction General Contractor

Reviews, get directions and information for Island Heating & Cooling Inc

"Island Heating & Air Conditioning is a locally and family owned AC and heating provider serving Whidbey, Fidalgo Island, Oak Harbor and surrounding areas. We offer furnace services, AC services, and indoor air quality services to residents. We have over 35 years of experience helping our light commercial and residential clients with cutting-edge products and services to improve their comfort, energy efficiency and provide a safe and healthy environment to work and live. Our team of qualified, certified and experienced technicians delivers exemplary services to satisfy your needs. Our team remains dedicated to completing tasks correctly and efficiently to build a long-term relationship."
Address: 8 Moira Ave, Scarborough, ON M1K 1B6, Canada
Phone: (416) 266-3497
State: Ontario
County: Toronto Division
Zip Code: M1K 1B6


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Reviews
I gave this company a chance to make it right but they didn’t want too. I first had them come out to fix my heater, which they did, but replaced the broken part with an inferior part they had to manipulate to make it work. And was very expensive. The furnace worked for a few months and then broke again. So I had them out a second time for a consultation. They tested and told me which part needed to be replaced. I paid the $125 for the advice and the ordered the exact part and replaced. After it would still not work. So I called them back and explained I would like them to either try again or refund me for the wrong advice. Which they do have a satisfaction guarantee statement on there website. This upset them and they blew me off and said we should just part ways. I tried calming them down enough to have a reasonable conversation and that I just wanted my furnace fixed before winter. But they would not work with me. It is sad that there is no customer service and they just want the easy jobs. I do feel they are taking advantage of people with the limited contractor availability on Island. I am out a little bit of money but hopefully the next company will be better.
The technician who came was very curtious and friendly. Explained every thing to me. My issue is that it took 3 attempts to contact Island Heating before I received a response. I understand that with the cold weather, they were busy, but it would have been helpful if they had at least contacted me. Also, it would be great if they could have a routine service in the fall to change my filter.Service: A/C system maintenance
Island Heating & Air Conditioning showed up in one day and solved our heat pump problem. They were professional, showed up as promised and the office is warm again! They are the best!
Very disappointed in this company, especially after reading the promising reviews. Our furnace stopped working in the middle of the night when temps dropped down in the ‘teens. Woke up to a temp of 50 inside the house. Called this company and had to leave a voicemail. Didn’t hear anything back all day so I called again…nothing. Well I understand that there are more people in the area that I’m sure needed help as well so I was understanding. I call again the next day and get sent to voicemail again. And guess what? Never a call back to even say “sorry we are completely booked” or to refer us somewhere else at least. I’m even more disappointed that they obviously knew temps were that low, my voicemail said we had no heat, and they couldn’t even make time for a call back.
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