Interra Credit Union

Very helpful and polite staff and the ATM works 99% of the time
4 7 years ago (01-03-2018)

Convenient location but staff is definitely not as friendly, knowledgeable or helpful as other branches.... Def worth going to Goshen location for personal business
2 7 years ago (28-08-2017)

This place let scammers take my money go dont here
1 7 years ago (29-11-2017)

I called the corporate office in goshen when I discovered an issue with my account. I spoke with "Sam", a teller. She's very very unprofessional, and Rude !!! I was informed that I can only have 6 transactions a month, direct deposits and transfers. I was NEVER TOLD THIS when I opened the account !! She refuses to reverse the 3 NSF I am getting charged for, which makes entirely mo sense to me when there's money in ky savings that could have been out into my checking to cover the debit card purchases. .. I have to eat $96.00 IN FEES... I AM CLOSING OUT my accounts, and goin elsewhere. Sam should really take some classes on politeness and customer service !!!! Very very disappointed in this bank. Never had a issue with Interra credit union, till now. I mean seriously, who has money that they can throw away ?she could have reversed those 3 fees, if nothing else, just because I was never to about a limit !!
1 7 years ago (22-08-2017)

They have changed over the past year. They used to be friendly and helpful with the small-town feel. Now it is impossible to get any assistance and they have lost the love. Taking my accounts elsewhere.
1 8 years ago (03-04-2017)