Intact Insurance Co

My home insurance went up so I started shopping around other insurance companies. I got a really good deal with square one insurance. When I called to cancel my insurance with intact, intact matched the offer in order to keep me as a customer! What excellent service!

They refused to repair my car after a fender bender. The agent considered it a total loss even before the estimator came to look at it. It took them a week to arrange a rental car. The agent would say she would call me, and then never would. They told me that even if they did repair it, they couldn't insure the car again. The tow truck driver they sent to pick up the car was shocked that they were considering it a total loss and told me that they he was taking it to the auction. Don't waste your time with Intact.

Made claim in April, it took till June for agent to ask for a signed paper, and 2nd of June agent received paper, the she took a vacation for 2 weeks, then cane back and took a vacation for one more week. Already August 3rd and nothing done, complained, even asked different agent to handle case, they said a manager will call onday, that was 3 Mondays ago. All other inssurances never did that ... intact and rsa are the worst .

I got penalized for not downloading the application for them to follow my driving.. Customer service by telephone is rude and unhelpful. I made three calls inquiring about a bill, finally the third told me what it was for but the previous month it showed as paid and then not paid on another bill. I switched my car and home insurance today and feel such a great relief knowing that my days with them are over with. I searched the site many times to be able to contact a person higher up, with no success. I paid my bills on time and was treated with ignorance.

I had intact auto insurance for almost 2 years and they are amazing. They're reliable and trustable. Always sent me documents when I needed them. You can trust this company

Best price for my Insurance for home

Clean driving record and no claim but some how my insurance went up by 130 bucks .... my car one year older and I am paying more for have a clean record ... I called for a explanations and all I got was well your insurance just went up because of goverment policy.... bs to that .. the person I spoke to last year was very helpful and got me a good quote but this time I got a really bad rep ... she didnt even offer a discount because of the covid.. it suck because I really liked this company and had the best prices for years

After returning home from the garage some employee must have misplace my mirror on the right side slightly inword the garage was not far from home .I back up in my driveway to late ! i was scrapping my wife Jeep so yes after all the*^#@ yes I call my intact insurance after all the days before they give me a faithful no deductible after many faithful yes without clame ! Boom this append ! I call them now it's all fix ,just a fews weeks after the spring rush thanks to intact and they're partners autofix Quebec in ancienne lorette happy summer to all !

Extremely happy with Intact, I had a few claims and never had a issue, the latest claim my car was a total lost and since i had replacement value on my 5+ year old car they sent me a check for a brand new car without a fuss, I highly recommend Intact, top notch communication threw the whole process and my premium didn't even increase.AAA+++