Imagix - Radiology St. Therese

After 2 weeks arrangement at work and all, went for my MRI appointment yesterday, as soon as I got to the front desk, the first question was, do you know here is private? So my answer obviously was “yes” . So I asked my question and told them, can you reconfirm that today you are going to perform my both exams as prescribed by doctor, she said yes we know, I felt like something is wrong, so I repeated myself, she went and checked with somebody else, then she came back saying no we are only going to do the abdomen!!! Could you imagine, if you know nothing about your prescription, they won’t inform you, so pay all $$$ , and still your exam will remain incomplete, and you won’t know it!!! Really!!! so disappointed, there is huge lack of professionalism. For God sake, respect patients trusted in you and dreaming to be in Good hands by paying private cost, to expedite the diagnosis process and find a cure to their pain.

Good afternoon there! I had experience with magnetic resonance for my head.I receive my appointment fast, they comunicate by sent me email and phone call to confirm an appointment. Good! after..1. I missed my first appointment. 2.I tried hard to find correct address for second appointment. For my first appointment I follow by email , went to Brossard it’s head office. Only that full address location was sent to me. For my second appointment I arrived by 104-233 RUE TURGEONSAINTE-THÉRÈSE QC, J7E3J8 That’s google shows 104 rue Turgeon!!! i realise that is office 104 but not a building number! Twice I was very disappointing and wanted to cry to spent 40 min to drove there and 50 min spent in traffic back in first day, and lost in second day! Yes,  I am not local, Yes, I don’t know Montreal well. Yes, I use my google and wize navigator systems,  And I found that is missing well explanation for address what you sent guys to patients. I paid cash $685 for that service?! very upset Please, Correct and do better service for Us as your patients. When I got clinic, THey took Me straight, did good and fast exam, I was ok at the end,  but also strange they don't have professional doctor who can ready result after examination sounds very strange for Me! paid 685.. just for machine, i found its very very expensive!!! Best, Jenya Alexandrova

They simply don’t understand the concept of appointment! If you don’t have hours to loose search another place! Stay away! I almost missed another appointment which was 3 hours later for a simple echography! And I had an appointment at the opening hours. They start calling peoples only after we start asking questions about the delay like they had an extended coffee break!

My 11 yr old daughter had to get a cerebral MRI. She was incredibly nervous but the MRI technician did everything she could to ease her fears. The tech spoke to her softly and gave her positive feedback every step of the way. Thank you!!!

Nice and ‏quiet place and very nice people

Excellent service!!!

I got an excellent service and would have rated 5 stars on that one only. I went for my wife to book an appointment for her and this also went very well. On place, my wife had her bladder too full and had to pee and when I said at the front desk that she’ll have to pee, they told me they couldn’t do her appointment if she pees… she really had to go, well, I told my wife to go and that we would book another appointment since we were already 10 minutes past the time of her due appointment and only at that time the front desk person said my wife could pee just a little bit something my wife intended to do beforehand of course. Delays of appointment are a possibility and rude front desk is also a possibility. There’s me though a five star man patient to note in that comment, no waiting, excellent service. Overall: 3 stars, sorry.

Translated by Google I go regularly or as little as possible the ​​place is very ordinary but clean. Always a warm and smiling welcome. The staff is very kind. Not long to get the result. Parking not always easy. Original Je vais régulièrement ou le moins possible l'endroit est très ordinaire mais propre. Toujours un accueil chaleureux et souriant. Le personnel est très gentil. Pas long pour avoir le résultat. Stationnement pas toujours évident.

Translated by Google I had a cephalometry to pass and after the radiology I had to receive a disc with the result to give to my dentist. The system did not work to burn the cd, the receptionist gave me a paper and told me that my dentist would be able to read that. Eventually she couldn't read the code on the paper so I called to ask her to mail it and it wasn't possible. In short, I had to go to this clinic three times 40 minutes from my home and back... because they didn't want to accommodate me. Very ordinary service, at $75 per exam I expected a little more service from them anyway. Original J’avais une céphalométrie à passer et après la radiologie je devais recevoir un disque avec le résultat pour remettre à ma dentiste. Le système ne fonctionnait pas pour graver le cd, la réceptionniste m’a donné un papier et m’a dit que ma dentiste serait en mesure de lire ça. Finalement, elle ne pouvait pas lire le code sur le papier donc j’ai appelé pour lui demander de l’envoyer par la poste ce et ce n’était pas possible. Bref, j’ai dû me rendre trois fois à cette clinique à 40 min de chez moi aller-retour… parce qu’on a pas voulu m’accommoder. Service très ordinaire, à 75$ l’examen je m’attendais à un peu plus de service de leur part quand même.

Translated by Google Thank you to this team, on this holiday! The assistant and the technologist agreed to perform the radiology of my daughter's cervical spine, who fell down the stairs. I arrived 5 minutes from closing and they kindly carried out the prescribed examination. Megane and your colleague, you have made a huge difference to me. Thanks!!! Original Merci à cette équipe, en cette journée fériée! L' adjointe et la technologue ont accepté de procéder à la radiologie de la colonne cervicale de ma fille qui a fait une chute dans l'escalier. Je suis arrivée à 5 minutes de la fermeture et elles ont gentiment procédé à l'examen prescrit. Megane et ta collègue, vous avez grandement fait une différence pour moi. Merci!!!