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Reviews, get directions and information for IHOP

IHOP
"Dine at IHOP® on 4211 Route 31 in Clay, the home of pancakes and delicious breakfast, lunch & dinner near you with breakfast takeout available. View hours, specials or order online."
Address: 4211 Route 31 , Clay 13041, NY, US
Phone: +1 315-944-3008
State: NY
City: Clay
Zip Code: 13041


Opening Hours

Monday: 07:00-22:00
Tuesday: 07:00-22:00
Wednesday: 07:00-22:00
Thursday: 07:00-22:00
Friday: 07:00-22:00
Saturday: 07:00-22:00
Sunday: 07:00-22:00


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Reviews
Had a great experience here for dinner tonight on a Friday night. It wasn't too crowded, but it was a snowy night. The food was served quickly and everyone was happy. Great service with a smile. Store was clean. Enjoyed the IHoppy Hour Specials Moz sticks, egg bowl, cheeseburger, and Ice Cream Sundae pancake shown from $5-8. Family of four ate for under $50 pre-tip. Thanks, IHop! Kid-friendliness: Kids had a great time and thought they were doing something sneaky by having ice cream and pancakes or cupcake pancakes. They ask to go back for sure. Parking: Parking free right next to building. If it were full you could park at the old mall.
My daughter and I went in a Saturday morning around 10:15. We were told about 20-30 minute wait; only waited about 15-20. We even had the option to wait in the car, and they called us when our table was ready. The place is pretty noisy when it’s busy, but the servers were very pleasant and helpful. We both ordered the sampler plates: two pancakes, two sausages, two ham, two eggs, and hash browns. Hash browns were nice and crispy! Pancakes were soft and delicious. Lots of options with the eggs including egg whites only, which my daughter got, but they were very greasy and she didn’t like that. We were also able to customize her pancakes to add chocolate chips, which she liked.
Delicious meal as to be expected! We got the Split Decision breakfast and it was VERY filling. The new French Toast dish is extremely tasty as well! And we subbed bacon for turkey bacon, it was a great decision
I have been here couple times, it is definitely improved since my last visit. Honestly, this time I would say everything was perfect. Food was delicious, and I did not wait too much for my order.
We had to wait an extremely long time to be waited on and given drinks, over 20 mins and a long time for our food to arrive. The food itself was alright but a bit cold. We were frustrated by how small the plates were for the pancakes. If you put syrup on them it will spill over the sides making a mess over the table. We weren't offered any water to drink either. The least favorite food item was the sausage links which were thin and way too much pepper. The place wasn't very clean either. The floors were extremely sticky, especially in the bathroom and trash was all over the bathroom. Overall it was a below average dining experience.
There’s been a lot of complaints in regards to wait time. We were seated immediately, waited on immediately and served within 15 minutes of ordering. The food was delicious and our server Tiffany was great. It wasn’t very busy when we were here, but it did pick up during our visit and she continued to make sure we were taken care of.
This is the 2nd time we have come here. I get they have a shortage of staff, but maybe they shouldn't be opened then. We waited 30 minutes to be seated. Had to go find our own high chair. Drinks came fairly fast. Order was taken in a reasonable amount of time. It took 30 minutes to get our food. It was not as ordered. Our server never checked on us again. She was fake friendly, as she made of fun of a customer that left to another customer still there. The hostess was less than friendly. Overall it was a very annoying experience. Especially since we had a 2 year old and a 3 year old with us.
Absolutely ridiculous. Ordered the Turkey dinner with mashed potatoes and a side salad. It came with 3 thin slices of turkey, just barely two spoon fulls of mashed potatoes and they forgot to give me the salad I paid for. This was nearly $16. I’m glad this was a gift card because I would never pay for food from here.
I like the Ihop but sometimes it's too booming for the great service you'd get at a diner. Our order wasn't put in correctly so I got two pancakes instead of two French toast. By the time I got the rest well 1 of the 2 missing French toast , we were about finished. I'd go back, mostly for the cost and hopes it was a fluke.Food: 3/5
Just found out this location is under new management. Everything has been great! Been back multiple times! New GM is nice and looks like he has hired some more people which makes the wait time so much less! IHOP is so underrated! If you haven't been it's definitely a must try!
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