IGA extra Famille Lacas

Went today to get black forest ham. After being cut off twice by an employee with her cart, BTW, I walk with a cane. Made my way to the deli counter where the young man was very professional, I made my way out to the cash. As I was being cut off by numerous customers, I get cut off by the owner. After I made a sound of pain, he never heard me, he continued to load up the cart of the employee that cut me off twice. The cashier at cash 2 was very nice but the one at cash 1 decided to serve the customer behind me, even though I was waiting longer.

Very clean and well orgnized with almost everything available.nThe only downside was the customer service which was poor at the time I visited. I was expecting highly trained professional staff members but unfortunately my experience was not pleasant.nnThe woman from customer service had some attitude and was not helpful to answer a very simple question. It might be just that day!nnI may visit again one day and hope not to experience the same..

Great store - you have to wash your hands upon entry which was odd to me as an Ontarian but maybe that's normal in this pandemic world in Quebec?nnI entered only to use the washroom as everything was shut down and I was just driving through. The washroom needs improvements.. a single washroom for this whole store that looks completely awful compared to the rest of the store makes no sense.

Best grocery store in my hometown. Always stop by to stock mom's fridge and pick up some local beers to take back with me.

I was septic about ordering on line, but to my surprise I was impressed by the great service they offer, it was my first online order and worried about, if I would get all the merchandise on my bills so the lady at the pick up took the time to verified all the items in my order to make me feel better, I’m telling you they are super great and very reliable thank you for your great service