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Hyundai Blainville

  1. Blainville

Reviews, get directions and information for Hyundai Blainville

Hyundai Blainville

About

Bienvenue chez Hyundai Blainville!
Nous sommes une équipe de professionnels de l'automobile n'ayant qu'une seule priorité en tête: que vous repartiez avec le véhicule de vos rêves!

Story

Disposant d'une nouvelle administration depuis 2005 et d'un nouvel emplacement depuis septembre 2006, Hyundai Blainville est prêt à vous recevoir dans des conditions optimales. Notre équipe de professionnels de la vente automobile et du service après-vente saura prendre le temps d'écouter vos besoins et vous conseiller. Notre clientèle est une priorité absolue!

N'hésitez pas à nous rendre visite!

Address: 620 Boulevard Curé-Labelle, Blainville, QC J7C 2H9, Canada
Phone: (450) 435-5000
moc.ellivnialbiadnuyh@ofni
State: Québec
County: Thérèse-De Blainville
City: Blainville
Zip Code: J7C 2H9


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Extremely disappointed with the lack of honesty and broken promises at Hyundai Blainville.nnI bought a Hyundai Tucson Preferred here a few months ago, and my salesperson was DALILA HIDA. During our negotiations, I was explicitly told that winter tires were included in my deal. Based entirely on that promise, I chose to buy from Blainville over Hyundai Saint-Laurent. Even though Saint-Laurent initially offered a better baseline price, the inclusion of the winter tires made Blainville the better overall deal for me.nnNow that winter is approaching, I called the dealership to arrange getting my tires, only to be told that they were never included. This is completely unacceptable. If I had known they would go back on their word, I would have gone with Saint-Laurent, where I would have ultimately received a much better deal.nnI strongly suggest everyone look elsewhere. Go to another dealership or find a different salesperson who honors their agreements, rather than dealing with Miss DALILA HIDA
I had a great experience with Axel my Service Representative. He was professional, friendly, and went above and beyond to help me throughout the process. He took the time to answer all my questions, kept me informed, and made sure everything was handled smoothly. Unfortunately, the vehicle ended up having some significant issues, which was very disappointing. However, that was not a reflection of his effort or dedication. He did everything he could to provide excellent service, and I really appreciate his help. Exceptional customer service!nn5 stars for Service,n2 stars as a car brand.
Originally was 5 stars but after 2 weeks it's clear that the service is subpar.nnWe took over a lease and the initial process seemed fine. However, it was only when we got home we realized that things could have been better. For one, we were not given all the necessary paperwork including lease payments and other important details that are mandatory to be provided to the leasee.nnWe had to send several emails to get this information and it was only when we actually emailed the general manager that we received the response. In other words, the finance manager and the salesperson were not helpful until we reached out to their superiors, which is typical for dealing with sales people - When they're already paid, there's little incentive to continue helping.nnWe finally received the paperwork through email but then received an email from Hyundai finance that our payment was overdue even though we gave all of our paperwork including void check on time to the finance department at the dealership. When we expressed our concern to the dealership and asked for confirmation that our paperwork was properly submitted, we were just told to follow up with Hyundai motor finance as if the dealership's hands were completely washed from any ongoing support.nnLook I get it. It's sales. There's no incentive for them to do anything for us, especially since it was a lease transfer. The financing was already done and they basically made no money from the lease transfers since all the money to be made was already done when the original lease was signed.nnMy only recommendation is if you're going to work with this specific location. Just be aware that this is how they operate and you should do your due diligence to make sure you get all the documentation and do vigorous follow-up to make sure that they're doing their part. Their management team seems to be fairly responsive, so if necessary I would recommend reaching out to them if you have any concerns. The top management team is a reason why this is getting two stars and not one star. However, I do not plan on dealing with this location again.
Our experience with Hyundai Blainville was extremely disappointing, and unfortunately, we would not recommend this dealership based on what happened to us.nnWe went in to trade our Palisade for a Tucson Hybrid N Line because our goal was to lower our monthly payment and have a more fuel-efficient vehicle. We were quoted approximately $580/month for the Hybrid N Line and agreed to proceed. After our Palisade was evaluated, we were told our payment would be $604/month, so we signed the contract. The next day, we were told there had been a mistake and the payment would actually be $617/month.nnThe biggest issue came when we received the vehicle and discovered that it was not a hybrid at all. At no point during the process were we told that we were switching from the Hybrid N Line to a gas Preferred model. We had specifically agreed to the hybrid because fuel efficiency was one of the main reasons for making the change.nnThere were also several other disappointments:nn• We were assured the vehicle had built-in Hyundai navigation, but it did not. Since we don't own smartphones, we had to spend approximately $500 USD on a Garmin GPS.nn• We were asked to choose the vehicle color on the computer. We selected a light blue, but when we received the vehicle, it was very dark navy.nn• The Tucson is smaller than our previous Palisade, is not the fuel-efficient vehicle we believed we were getting, and yet we are paying significantly more per month.nn• We contacted Hyundai Blainville by email several times to try to resolve these issues, but never received a response.nnWhat makes this especially frustrating is that we trusted the information we were given and signed the agreement believing we were getting the vehicle we had discussed. Instead, we ended up with a vehicle that was different from what we understood we were leasing, at a much higher monthly cost.nnWe sincerely hope the dealership improves its communication and takes customer concerns more seriously. We left this experience feeling extremely disappointed and, most importantly, unheard.
Best experience ever with Annie Lauzon and Myriam Soccio. No words can describe how exceptional the service was at Hyundai Blainville. Highly recommended
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