Hugo's Family Pharmacy

I just had to argue over and over with the pharmacist that I actually pay for Blue Cross not free to get them to use my coupon for my medication. After a ton of hassle, I went to CVS who have been nothing less than completely helpful! I won't be going back to Hugo's. The customer service is terrible and they're not going to be accused of being highly intelligent anytime soon!

The pharmacist would not listen to me try to explain how prescription refill was messed up on there end not the drs end. Instead they acted like a was a junky trying to get more then what dr prescribed and hung up on me. Glad Walgreens is almost open. Probably why Walgreens opened one here in EGG. Note this prescription is not a opioid. It is a medication I need daily. Maybe they should take the time And listen to there customers instead of thinking everyone is junky’s and hanging up on them while she was laughing . So rude!

Good, precise friendly ppl, but they charged me as much to deliver one small bottle of pills as they charged for online shopping. I don't get the comparison. One thing is one small bottle of pills delivered all else is the same pick up or delivery, the other includes gathering bags of groceries, checking them out, then delivering them. $6.00, $3.00 more than anyone else, I called the other pharmacies in the area, most are free and of those who do charge most of those topped out at $2.00.

Terrible hours and incompetent workers. I chose this pharmacy because it’s in network, I live nearby, and I thought it’d be less busy that going to CVS. The employee wouldn’t even look at my prescription card and then tried to charge me for my prescription that is normally free. I wouldn’t recommend.

I'm from Georgia and I'm up here visiting with friends in the area and I needed a prescription transferred from my pharmacy in Georgia to Hugo's and they got right on it and made it super simple and saved me a ton of money to boot ! Super helpful and friendly pharmacist and staff ...this good ol southern boy highly recommends !