Howard's Plumbing & Heating

Horrible service. DO NOT USE THIS COMPANY! Our insurance company sent Mark to our home for a leak in the basement. He could not figure out where it was coming from I told him I saw water coming from under the furnace (we are 1st time home owners and do not have experience yet with certain things) Not once did he check the furnace. My tenant downstairs let him in on another visit to look for the leak again I came downstairs because I hear loud noises and found him cutting a hole in my newly renovated downstairs washroom and he had the baseboard off. He left that day with nothing done. He finally gave up and sent in Justin (who did great, to bad he wasn't sent to us the first time) within 5 min Justin found the problem. The furnace pump was unplugged (like I said I didn't even know there was a pump lol) we were happy the problem was solved. After weeks of not hearing back from Mark my husband called and asked when he was going to fix the wall since we never gave him permission to cut it open and he left it a mess. He laughed at us and made it very clear if he knew it was us calling he never would have called us back. He flat out refused to do anything about the wall. So now we have to fix the wall that he never was given permission to cut open. If he listened to me and checked the furnace the 1st time he was here it would have been a simple fix. Throughout this process Mark was hard to get ahold of and gave attitude. He would say he was coming and not show up. We have the phone call recorded as proof. Warning to anyone looking do not use this company. I am very upset and dissatisfied with Marks work and attitude.
8 years ago (06-12-2017)

Great service! Did quite a bit of work for me when I renovate my house. Very happy with the work!
8 years ago (12-08-2017)

I called to make an appointment and was told the plumber would get back to me, which they never did.
8 years ago (28-11-2017)