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Hi! Neighbor Floor Covering Company

  1. Windsor
  2. Wi̇ndsor Store

Reviews, get directions and information for Hi! Neighbor Floor Covering Company

Hi! Neighbor Floor Covering Company
Address: 2610 Pillette Rd, Windsor, ON N8T 1R1, Canada
Phone: (519) 258-4481
State: Ontario
County: Essex County
City: Windsor
Zip Code: N8T 1R1


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
I went to Hi Neighbor, where Terry helped me pick out my flooring. I picked out vinyl and carpeting. Then set up the date for the men to come out and install. They were polite and courteous and got the work done in a reasonable time. Thank you very much Terry for the great service.
Great experience! Went in at 2:30 pm today to look at the carpet for 3 sets of stairs in my home . All staff was very pleasant and helpful . I told them the total of stairs i needed done, and they took care of the rest ! It was honestly that simple! I asked if I could get the stairs done as soon as possible. By 3:45pm same day, the friendly installers were at my house ready to work ! I'm not sure if it always goes that way , but, wow , one happy customer here, for sure ! I can't wait to have to team at Hi! neighbor to help me pick out flooring for my next home !
Terry was very accommodating and helpful with our situation.nMohamod came with a friendly smile. He explained what he was doing and answered questions. He and his partner worked hard and did an excellent job laying our vinyl flooring. We are very happy.
Dealt with Eric at Hi Neighbour when purchasing tile for our new backsplash. If you like dealing with professional people who have a large selection of tiles, this is your place. We ran out of tiles initially and Eric was able to pull some strings and express ship some down for us. Thank you to the professional team at Hi Neighbour. We have dealt with this solid company for years and will continue to do so.
I’ve waited months to write my review just in case my opinions and experience changed. It has not.nI purchased over $6000 in flooring from Hi Neighbour and experienced terrible customer service, as well as a terrible product. No one here takes responsibility for the fact that maybe their flooring just isn’t good. I gave 2 stars because their woman receptionists were so kind to me throughout my MANY calls to this company.nLong story short, the sales rep I purchased the flooring from didn’t return a single call of mine when the flooring issues started resorting to me having to track down the owner. The owner is a completely arrogant know-it-all who should not even be allowed to speak to customers. He literally made me cry with my newborn baby in his showroom after coming to him pleading to help me with my product that I just spent thousands of dollars on. He didn’t even say hello to me upon me showing up to his office because he never once would answer my calls… Once I finally got in front of him, he called one of his employees to grab my flooring out of my truck, then proceeded to “install” 6 pieces of flooring on his own showroom floor and pointed at it, and say to me “what’s the issue here”.. that was his way of helping me.nAfter having a full blown screaming match outside his building he then passed me off to the flooring sales representative who was friendly, but absolutely useless and never responded to calls or texts for weeks. After the sales rep viewed the flooring at my house as per my demand, he made a bunch of promises that he could not keep. We ended up removing the flooring and re installing as per their most logical suggestion. The flooring now lays better but it definitely is not perfect, and now has scratches on certain pieces even though it’s supposed to be their most durable flooring they carry. I have no dogs or animals, all my couches are brand new with pads on the bottoms see pics. Once again reached out the sales rep, with of course no response.nUnbelievable. I understand things happen and maybe we should have installed the flooring differently from the beginning, but the way this business handled my issues was disgusting.
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Hi! Neighbor Floor Covering Company map

Directions to Hi! Neighbor Floor Covering Company with public transportation

Pillette at Grand Marais 100 meters
3
Pillette at Grand Marais 110 meters
3
Pillette at Adstoll 330 meters
3
Pillette at Adstoll 340 meters
3
Pillette at Plymouth 400 meters
3

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