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Reviews, get directions and information for Heuvelmans Chevrolet Buick GMC Cadillac Limited

Heuvelmans Chevrolet Buick GMC Cadillac Limited
Address: 755 Grand Ave W, Chatham, ON N7L 4L3, Canada
Phone: (519) 352-9200
State: Ontario
County: Chatham-Kent
City: Chatham
Zip Code: N7L 4L3


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

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Reviews
Been hear twice to be told we think it might be this. But where not sure. First time cost me $1000. On a wiring harness. Didn't fix the problem. So I go back while it might be this. As I there another customer comes in and says you didn't put weights on my wheels. So who did you balance them. I could see them fall off one but all.
Brought in for a warranty claim transmission delayed when shifting into reverse with no dash lights indicating a problem. I took the service manager Dan for a test ride to diagnose it, and it was acting up. They got it in and supplied a loaner vehicle until job was completed. It took one week with part on order. Thanks
We recently purchased a new vehicle from Heuvelman's in Chatham, Ontario. We had a wonderful experience from the start. Our sales rep, Jamie Cartier, was very personable, courteous, knowledgeable and took the time with us to discuss various vehicles and answered all of our questions in a succinct and understandable way. Jamie did not make us feel rushed in any way. Any of the staff that we came in contact with i.e. other sales reps, Business Administrator, Trade-In Estimator, etc. were all very friendly and accommodating. Upon picking up the vehicle, Jamie sat with us to ensure that we could set up the WiFi Hotspot, OnStar, and all the bells and whistles to ensure that we were quite satisfied upon leaving the lot. We would highly recommend this dealership to anyone looking for a new or used vehicle. In fact, we will return there when it comes time for us to look for another vehicle.nnPat and Bob B.
Would like to thank the service dept. Got me in sameday, loaner and we worked around my long work hours. Ordered parts put them in next day 10 am Your Truck is Ready. Again thank you!!!
I have leased 4 trucks with Heuvelmans. As our last lease was up the truck was returned without issue. They called a week later saying that the protection plan doesn’t cover any of the scratches. I paid the balance and three months later I was sent another invoice for excessive wear and tear. We were back charged just over $3000.00 for dents, scratches and excessive wear/tear. We purchased the ultimate protection plan for this truck which unfortunately covered nothing during the duration of the lease. According to Chevrolets website the protection plan for leases cover up to $5000.00. They did take $400.00 off one of the bills although it was covered for more in my eyes. I can’t say that I would recommend leasing vehicles from GM or the protection plan as it doesn’t cover anything.
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