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Hensall Major Appliances

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Reviews, get directions and information for Hensall Major Appliances

About

We are a GE appliance retailer. We have a service department for most makes/models
We sell major kitchen and laundry appliances and Springwall mattresses

Story

Josh and Hilary Alexander purchased the business on September 9, 2013. Josh has worked for Hensall Major Appliance for the previous three years as the Long Last service technician and continues to do so. Hilary runs the day-to-day operations.
Hensall Major Appliance is a GE Appliance Centre, offers Springwall mattresses and a range of cleaners and soaps. Hensall Major Appliance also has an in-house service department - Long Last Major Appliance Repair - that services most major brands of appliances. Parts are also available in store, either in stock or next day.
We are here to answer any questions you have and help you find the right appliances for your kitchen or laundry room and the right mattress for your bedroom.

Address: 107 King St, Hensall, ON N0M 1X0, Canada
Phone: (519) 262-2728
moc.knilucexe@ecnailppallasneh
State: Ontario
County: Huron County
Zip Code: N0M 1X0


Update Info

related searches: Hensall major appliances prices, Clinton Appliances, Groves appliance, Goderich appliance stores, Outdoor kitchen appliances, Groves Appliance Repair
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Reviews
Needed a fridge rather quickly as the cottage fridge was leaking horribly. Hillary made sure I could get my new fridge asap. The two men that brought, installed, and removed the old fridge were great. Friendly, courteous and very efficient. Hillary was wonderful to deal with from start to finish. Would happily recommend Hensall Appliances.
We are very pleased with the service from Hensall Major Appliances. Our new GE fridge was delivered on time and problem free. The delivery team was polite and took great care to ensure my floors were not damaged. We will definitely purchase our next appliance from Hillary as we strive to deal with local independent stores. No need to buy at big box stores!
After three weeks of ordering a 18 cubic foot refrigerator - it still did not arrive. We had been told 7-10 days. The level of customer service was abysmal. We got a refund, but they actually gave us the wrong invoice with someone else name/details privacy??? and gave us too much. We went back yet again, and told Adam of his error. We paid the difference, but just now got my full refund 5 days later. We asked Adam for an apology, and he ignored us. Hilary owner called me yesterday and said my fridge was in and they would deliver it tomorrow. Seriously - insult to injury. However, she did apologize. Long story short - although this is a local company, and I do buy everything local - give this store a miss and save time, aggravation and headache. GO local - I got my fridge from Faust Home Hardware -within ONE day! Better price than Hensall. Now, I just have to see if Faust's can order me my La Cornue stove.
We bought a gas range and within a year the appliance gas valve leaked naturaL gas into our home which prompted urgent phone call to the fire department to shut off the natural gas into the home, as well as a natural gas specialist to diagnose the leak from the appliance which cost over $200. There was no sympathy at all from the retailer, they said this happens all the time on their natural gas ranges and charged us over $200 for the replacement of the valve which was just over a year old. I’m now out over 400 dollars for an appliance that’s worth just over 500 and I’m nervous about another gas leak. Would recommend staying far away from this retailer.
Great work for fixing our dishwasher. Thank you!
Great service with very knowledgeable staff Adam, they sure know their GE appliances and provided a hassle free experience. Their prices were very competitive when compared to other shops in London and area. Always like to support local small businesses especially if it saves me a few bucks.
I would never go to Hensall Appliances. Some time ago I took my electric dryer in to see if they could figure it out while it worked sometimes and not at all other times. I asked them to check it out. When I went to pick it up they stated when they plugged it in it worked so they did nothing. Despite not carrying out any diagnostic they still charged me $50.00. Fred
I am at a loss by the poor treatment I have received from Hensall appliances my sales person was and is Hilary...On Dec 7th I ordered a washing machine from her...I requested the lowest price one that she had as I am on old age pension....she said the lowest price one was too noisy...so she ordered a GE one for me that was supposed to be in the next week...it must have come in but she never called I called Dec 15th I was told it had come in..but.. Damaged...she said she rush ordered another for me...On Dec 21 I called again..not in...called Dec 22 it was in! and would be delivered and installed ..it was installed and checked ok by the delivery boys....after they left I decided finally I could do laundry..my husband is ill with cancer Hilary knows this.. to my devastation the machine started and just as quickly shut itself off! I tried to get it going again no luck! called Hilary she sent the delivery boys back to check it...they were on the telephone to GE it started working by itself...they left...no sooner had they left and it stopped! I called her again...she would not send me the machine she had in the store.. she did not want to but she did send her tech Josh out to take a look...he tested it...it worked a bit for him then shut down! now it locked the Lid!!!! I called Hilary..she had to wait to talk to her tech...she finally called me back on Dec 22nd saying she would order the part for the lid...Well today is Dec 28th at 4;45 pm I still have no washing machine! She however CASHED MY CHEQUE FOR A DEFECTIVE WASHING MACHINE!
Just got a new GE fridge. The whole experience was great. Fantastic customer service I got exactly what I wanted and the delivery crew was very courteous and organized.
Received new chest freezer. Adam and Chris were amazing in their efforts to remove our heavy old one! Big thanks to both of them on their patience, creativity and successful work!
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