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Reviews, get directions and information for Henry's - Oakville

Henry's - Oakville

About

Canada’s Greatest Camera Store has the best assortment of camera gear & accessories. Guaranteed Prices. Expert Advice. We know the gear & can help you use it.

Story

Canada's Leading Photo and Video Specialty Retailer.

Address: 2500 Hyde Park Gate , Oakville L6H 6M2, ON, CA
Phone: (905) 337-9331
moc.syrneh@ellivkao
State: ON
City: Oakville
Zip Code: L6H 6M2


Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-18:00
Sunday: 11:00-18:00


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Reviews
This Henry's location is simply the best! Incredibly friendly staff, all of whom are eager to take the time and assist with whatever you need. I'm new to photography, but one of the employees--Tommy--went above and beyond to make my visit to this store so memorable. He explained all of the features of the Sony I purchased and didn't rush me at all when I was making my final decision which is not always the case in retail. I will absolutely be back for future purchases and am recommending Tommy to anyone I know looking buy cameras.
If you don’t know about cameras they will *scam* you. The first question upon arrival to their store was “are you a photographer?” I replied the truth that I’m not and they did everything in their power to sell me a near-obsolete and extremely overpriced camera compared to the one I was asking for. FYI: They HIDE their best-valued cameras from display to prevent people from seeing and trying them out. Tommy, the scammer, will tell you it’s against “boss’s rules”, though the three other Henry’s stores I phoned have them set out. Lastly, Tommy also gives out his private number to every customer, so for some reason it’s better to get basic camera purchasing information that way than through the store phone. These people are absolutely shameless. Negative stars. For photographers who understand: They explained that I will have to deal with constant vignetting with Tamron 28-75mm VXD on a ZV E10, also that they “aren’t” familiar with the camera. Ultimately, tried to sell me the a 7c saying it’s replica as a a7 3 but compact though I specifically said I’m making videos and trying to save as a student to upgrade in the future. Called in to make sure I wasn’t making assumptions and Tommy verified that he has a lot of experience as a photographer and videographer. Then tried to tell me he was trying to drive me away from my choice because vignetting happens when it’s not a 4K camera. Couldn’t make it up in a book.
I like the staff here - very educated and informative. However, they didn't provide enough batteries for me to try on 2 different cameras. I had to take the batteries in and out, it was quite a hassle.
Camera store wide variety of camera bodies, lenses and accessories. No film development at this time as they use a central developing centre that is "being refurbished". Great place for new or used lenses
Went to get my daughters passport photos, staff was helpful and got the job done quick.
I went in today in search of a new DSLR setup. Immediately greeted by a man named Sig, I toured the store and was shown a myriad of options that met my requirements, both new and used. There's such a friendly environment in the store, and you can tell that the employees really were passionate about photography. I'd highly recommend checking this place out, if you're in the market for a new camera, lens, or accessory. And talk to Sig- he's fantastic :
It's an okay store. Staff were friendly, but couldn't help me hold an item that I wasn't able to order on Henry's own website because stock was too low.
Tom was really helpful and made the buying process very smooth and comfortable. Highly recommend getting your gear from here!
Henry's, you've done it again with your exceptional customer service! Martha, a team associate from your Oakville store, has provided utmost astonishing customer relations! She helped me navigate my way around my decisions, and went above & beyond to solidify a verdict. The patience, kindness, and sincerity she exuded was very appreciated, and for that, you get my vote! Heck, I'll even go as far as to recommend your company to anyone interested in photography. Keep slaying it Henry's! Best Canadian camera store ever established!
Have been in the store a couple times. Usually get friendly service and answers to my questions but it could be better.
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