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Henry's Electric

  1. Division No. 15
  2. Canmore Electrician

Reviews, get directions and information for Henry's Electric

"Henry's Electric Inc. has been family owned, operated, and committed to serving Berkshire County and beyond since 1946! Founded by Henry LePrevost, Henry's Electric began offering the community a friendly, helpful shopping experience which offered appliances, electronics and electrical contracting. The business was eventually passed down to his son Gerald Gerry" LePrevost. For years, Gerry shared the building with his wife Sandys' nick-nack shoppe next door. Today, Henry's grandsons Scott & John LePrevost run the family business serving Berkshire County and beyond for appliance sales, service and electrical contracting needs. Be on the lookout for one of our vehicles, they're everywhere!""
Address: Canmore, AB T1W 1A1, Canada
Phone: (403) 678-0780
State: Alberta
County: Division No. 15
Zip Code: T1W 1A1


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Reviews
I ordered a new refrigerator, microwave, stove & washer & dryer to replace 20 year old appliances! It was a wonderful experience. The delivery folks were extremely knowledgeable and very professional! They came out prior to measure so I was able to have piece of mind that everything would fit. I highly recommend Henry’s Electric for their quality, pricing and exceptional service!
Need a repair--watch out! I purchased a new dishwasher that didn't work properly. The manufacturer recommended Henry's as an authorized service provider and paid for the repair, but Henry's charged me an additional $228 to "come to my house". The technician just ordered new parts, without checking to find that original part was simply not plugged in. While here, I asked them to look at a problem with my stove. Their technician, who seemed inexperienced, again just started replacing parts rather than diagnosing the problem. He even acknowledged that the replacements were unnecessary. After three tries and several trips back and forth, he found the right part. Total bill of over $1600!!!. They even billed me $45 when technician used one of his tools to lift up stove. They did deduct for one of the parts but would make no further adjustments Service manager was rude and unhelpful. Altogether a very unpleasant, unnecessarily expensive, and totally unsatisfactory experience
Buying our LG washer and dryer could not have gone more smoothly. Rose handled my purchase over the phone--very helpful, patient and informative. Wilbur and his crewmate I'm embarrassed that I can't remember his name :- were lovely and got the old machines out and the new ones in very efficiently. Wilbur also took the time to position the machines much better than my original ones, most appreciated. I will definitely call Henry's Electric for my future appliance needs.
As a first-time buyer of a washer and dryer, I did my homework before going to Henry's Electric; however, the support I got while I was there made me feel so much more comfortable with my decision! Rose was so delightful and informative and really worked to get me the best deal. I'm excited for my new stackable washer and dryer! I will certainly be returning for my next appliance purchase.
A few years ago my wife and I spent over $30k to redo our kitchen. Yes, their sales department is great. Service is another idea. I have been calling and leaving messages for two weeks because I have a question just a question! about a problem with my subzero freezer. No one has given me the courtesy of a call back. When I call Henry's, I can always get someone in sales, and yes, they are very nice, but they can't answer my question, and they don't seem to care enough about me once the sale is over to do something to get me some help. Charlie K. Stockbridge
Too busy to help out customers. Won't do business here. Edit since you've asked. This review is in response to Jim's professional demeanor. There are polite ways to let a client know you are too busy, and there are unprofessional ways. He's chosen to be arrogantly terse.
My 10 month old Whirlpool dishwasher abruptly stopped working, with a family of 7, a dishwasher is a must! Henry’s is the only repair/appliance shop who would send a repair person quickly! I tried to schedule an appointment on line with whirlpool warranty, nothing available for over a month! They ended up calling Henry’s, and they scheduled an appointment in 4 days! He quickly diagnosed and replaced the failed water pump, and was in and out in no time! Thank You! Thank You! Thank You!
A leaky pressure relief valve on furnace confirmed by multiple engineers experts in plumbing and electrical plus architect. When Henry's electric called to supply the part and replace, instead of fixing this they tried to sell us a whole new furnace. Second call to them they tried to sell us a new transformer and thermostat still have the leak and they did not perform the simple valve replacement or tell us they were not capable of replacing the valve. This business is not what it used to be.
Henry’s Electric made the process of purchasing and installing our new wall unit microwave so easy and convenient. They replaced our broken microwave with almost the same microwave we had, but updated and better at a comparable price. The sales department made the whole experience run so smoothly. The microwave was on back order, but the sales department provided us a realistic delivery date and met it. When it came time to schedule the delivery and installation, they worked to improve the day and did so by a full week. The installation team was punctual and courteous. They also took away the broken microwave and disposed of it for us properly. We use Henry’s Electric for our appliance needs and are never disappointed.
Henry’s Electric goes out of their way to help the customers. Whether it be delivering an appliance or repairing one. They are safe, courteous, friendly and clean up after the job is done. I would highly recommend them for any appliance needs. I would also recommend them for electrical work as well. We used them for our addition and they did an amazing job! Great company!
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