Stopped in for a bite with the family and the look of disgust on Helen's face was bewildered. Like a deer in the headlights. I ordered and it took her a couple moments to even acknowledge I've even said something. She was attentive to the other guests, but we were promptly ignored for our stay. I don't know if this is a one off hiccup considering the other reviews are so positive, but I personally won't be returning nor will I suggest this location to others.