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Reviews, get directions and information for HellCrust Pizza

HellCrust Pizza
Address: 104 22347 Lougheed Highway , Maple Ridge V2X 6G2, BC, CA
Phone: (604) 477-2251
State: BC
City: Maple Ridge
Zip Code: V2X 6G2


Opening Hours

Monday: 11:00-01:00
Tuesday: 11:00-01:00
Wednesday: 11:00-01:00
Thursday: 11:00-02:00
Friday: 11:00-02:00
Saturday: 11:00-02:00
Sunday: 11:00-01:00


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Reviews
One star is being generous. Crust is thin and rubbery, tastes as appetizing as cardboard. Toppings are weak and burned. Lady working there had as much appeal as the pizza did. Zero.
Great pizza. The atmosphere and service wasn't great the two times I was there, but what else would you expect from hell? Hellish service and atmosphere. It's great if that's your jam.Food: 5/5
I hate leaving bad reviews.. but I read and go off of reviews alot of the time so ..might save someone some money. Maybe it's not the best thing to do all the timegoing by reviews because a handful of people said this is a must go to in maple ridge for pizza and has the best crust etc. However.... NOT our experience. It was absolutely terrible!.. We ordered 2 pizzas and large Cauliflower bites and fries . No joke, it tasted as if the bites and fries were made, and then frozen, and then reheated in a microwave. They were completely soggy when we picked them up they were put in a sealed aluminum box with no holes and they were VERY chewy. Could not eat them. The pizza was the thinnest dough I've ever seen and the crust was chewy and hard to pull apart ! They also didn't have a few toppings we wanted .. very expensive to have to it all go to waste... Sad experience. Especially when we never order out. We also just moved to maple ridge so was really hoping to find a good spot. . Beyond disappointed .
Original review: Crust is bible thin and there was hardly any toppings ham on my Hawaiian pizza edit: It was been a month since my last review, to which I had emailed and received a refund, new free pizza, free delivery, and an update that the recipe for pizza dough will be changed for future pizzas. For all of that I have changed my 1 star to 3 stars, I would have done 5 if customer service and communication was approved between office and staff at this location. Starting with delivery, I called and asked for my pizza to which they were unable to serve me as they had no delivery drivers available, and to call back another day to get my FREE pizza and FREE delivery. So a couple days go by and I call. They said there was no delivery available since my pizza is free, that it would not make sense to them as they have to pay their drivers $7. I offered to pay delivery $7. I was then told that for me to get delivery for my free pizza, I'd have to pay $20 delivery is only for orders $20+. Which is more than the worth of free pizza. How does it make sense for them that I have to pay $20 when it costs them $7 and when its for a pizza that they were offering me. After the call I emailed again, to which their response was that they have not informed the staff of my order free pizza and delivery and that they had asked me to order through email. Okay, so I check back all of the emails that were sent to me, this is what I got from them: this email quote was sent from them before my first call, hence why I called the first place " I have informed team, you can just directly call and place your order in advance, they won't charge you for that. Just give them your name". Not once had they asked for me to put my order through email. In the end I got my pizza and no there was no further contact.
Had a good experience first time trying out their pizza ordered the greek dungeon would be a solid 4.5*. Decided to try them out again for takeout tonight, box felt very hot, pizza looked good, unfortunately it was undercooked. Popped it in the oven at home for several minutes and it was perfectly fine. We called and got offered a complimentary pizza next time we order. This is more than fair seeing as we were still able to enjoy our food which was still really good. Still one of the better slices in ridge. Very polite and no complaints.
Stop by after work more than once a week. Always friendly staff and never a bad slice of pizza. One of my favourites downtown. Keep it up!! Thanks, Joe
Best pizza, must try greek dungeon and hells green from this place. Delivery girl was soo soft spoken and they delivered on time. Will order again and highly recommended to everyone to try atleast once.
Not impressed. My pizza was nuked on top on one half and underneath and edges. It reeked of burnt. Sad as first time was awesome. Someone messed up and thought sending this out was okay. It was Keto pizza so cost a bit.
Very underwhelming to say the least. Ordered the 16" Wicked Hawaiian that has both mozzarella and cheddar yet on most of our pizza you can see the crust through the toppings which is not acceptable for a $25 pizza. I can literally see the little holes/indents in the crust through it. My husband says the crust is so chewy his jaw is sore, while he's probably exaggeratimg I agree the crust isn't good either. Toppings taste cheap. Does not compare with other nearby pizza places.
I ordered two salads and a cauli bites from here but they were apparently somehow out of all of these items, and they replaced it 3 CHEESY BREADS. LOL. no confirmation, no call, no just simply cancelling the order. Cheesy bread is oily and barely any taste as well. This is the second time I've had issues with this place. do not bother.
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