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Heartland Bank and Trust Company

  1. LaSalle County
  2. Lasalle County Bank

Reviews, get directions and information for Heartland Bank and Trust Company

Heartland Bank and Trust Company

About

We're a locally owned community bank widely recognized as one of the strongest and most progressive banks in Illinois.

Story

Heartland Bank and Trust Company is widely recognized as one of the strongest and most progressive banks in Illinois. We're ...a locally owned community bank whose roots are right here in the heartland.

Getting to know our customers helps us become a better bank, but that alone isn't enough. We are capable of handling diverse customer needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about.

The Drake family, who came to Central Illinois in 1852, has been in banking for over 80 years. With the third generation of the family taking an active role in the banking business, we continue this tradition.

Heartland Bank and Trust Company. Member FDIC. Equal Housing Lender.



"Heartland Bank and Trust Company is widely recognized as one of the strongest and most progressive banks in Illinois. We're a locally owned community bank whose roots are right here in the heartland. Getting to know our customers helps us become a better bank, but that alone isn't enough. We are capable of handling diverse customer needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about."
Address: 925 Shooting Park Rd, Peru, IL 61354, USA
Phone: (815) 223-7500
moc.knabtbh@tbh
State: Illinois
County: LaSalle County
Zip Code: 61354


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Reviews
There are no benefits to building a relationship with Heartland Bank. The automotive rates are laughable, and it looks like many people have had a bad experience with their mortgage team. In addition, if you end up having a problem in regard to your money - or god forbid anything regarding their credit reporting practices - good luck. Their customer service is also terrible. If they aren't competitive with automotive rates or mortgages, AND if they have bad customer service when there's a problem, it makes no sense to use them as a bank. It is absolutely no benefit to you as a consumer.
Such great folks to work with in the Mortgage Dept Mellisa Riddle is wonderful person that works with you !
Horrible to work with, We went through Lincoln land credit union for our Mortgage and were unfortunate enough to have this bank as the underwriter for our loan after taking almost 8 months to process everything we were constantly waiting on them we finally get everything signed. Around February 15th we still had not received anything from this bank including an invoice, payment book nothing so by the 20th we call and sit on hold for 45 minutes we finally give up and try a few more times over the next few days we were never able to get ahold of any one till March 1st which was our payment due date after talking with them they acknowledged the issue and said if we brought our payment in to the credit union we had worked with they would make sure to back date and post the payment for that day, now on March 22nd we recieve our invoice for April along with a past due notice for March, these people are an absolute joke.
Had an awful experience with their mortgage team. Communication was poor throughout and they didn't return my phone calls which led to missing out on the rates we were looking for. I would not recommend them.
I would not recommend Heartland Bank and Trust to anyone. I set up my account at the Newark branch and I’ve had it for a month or so, and someone came to the downtown Bloomington branch, forged my signature, and took over $200 from my account. I’ve gotten my money back and closed my account, but the bank is playing it off as an accident. Personally, I wouldn’t trust my money at this bank.
Worked with Doug Koonce on a home refi and was very pleased with the process. Doug was easy to work with, with regular communication in email and calls throughout. Easy, enjoyable experience. For us, Heartland offered the best rates as well so if they are competitive with what you are seeing elsewhere, I would recommend giving them a call.
I do not recommend this bank at all I was set up with text alert and it never told me I was overdraft now they put me in collections.There’s no communication whatsoever with this bank I just do t understand them . Now they’re telling me that I owe money not my ratings went downWith my credit score. I will never go to the bank ever again!
Website is terrible and they don’t take payments over the phone. Was told I could go into local branch which does not work when you are out of state.
The people are nice, quick and easy, answer questions quickly and efficiently. Plus they have candy :
I went to your location today to open a checking account as I am going to be living in Illinois for six months because I am a Michigan resident I was told I cannot open a checking account at your branch thumbs down
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