Glad's Ice Cream
82 miles
I go here every once in awhile when im craving ice cream, the owner is always so chee...
Reviews
This is a wonderful delightful place to go. Everytime for the last 30 years I have been going here. The customer service is professional and personable. We have been going here ever since I was a kid and we just loved the chocolates and the ice cream and every Christmas we would always get a Harlan's chocolate in our Christmas stockings. This is amazing the history and the perfection of chocolates are delicious, almost tried everything here it always surprises me. This time especially, I needed to get 14 milk chocolate horseshoes for my friends who helped me out. I called on Sunday morning and got a hold of Trish, I explained my dilemma, thankfully Trish was able to check out and see if her chololatier was available for such an order Trish could not promise me, but that she said she would try. X fingers. Wednesday rolled around 3 days later and even though Harlan's was closed for the week due to inventory. Trish was able to squeeze me in and we had planned on coming down to Ganges and of though the store looked closed we rent round back, parked and as I was getting out of the car, Trish was unlocking the back door. I said hello Trish and she recognized me as I had come to her shop with my niece and nephew for chocolate and milkshakes which were amazing highly recommend!! I was able to purchase ,14 horseshoes, milk chocolate and the price was right!! So if you are looking for professional, polite, well trained, talented staff and you would like something unique, this is the place to get all of your chocolate treats and so much more. The ice cream is natural no filler or unessesary chemicals. The chocolate is made in the island. Through the Pandemic, all guidelines are in place, mask, 2 meters a part, signs and of you forgot a mask they can supply you one. Hand sanitizer right at the door. attached to the middle of the door. Hours vary, it is not an answering machine. There website is coming on line and will grow in time and orders can be placed. Your a tourist or a Saltspringer, this is the place to go for delicious , scrumptious chocolate treats. Lots of varieties to choose from... Enjoy!!
The gelato was tasty there. I tried the whiskey gelato and it was great. I also tried the blueberry cheesecake and that was great tasting too. The reason I am giving it two stars is because of the poor customer service there - I saw two flavors I wanted to sample before deciding on which one I want and so I asked the cashier if I could sample a couple and he replies with a smirk “you can try like...one” and then walks away. I was there with my daughter and she noticed the attitude right away. I decided to ignore it and we just made our gelato orders. I wanted to pick up their ‘traditional milkshake’. It had no details listed if their ‘traditional’ milkshake was chocolate or vanilla l, so we asked him what flavors they had and he overly gestures with his hands at all the gelato, as if we were ignorant. I laughed it off...I mean they have traditional milkshake listed with no details so how am I supposed to know they are using any flavor for their milkshakes??!? The gelato was decent, but the customer service was low class. Talk about making people feel unwanted! I’m sure they will see this review and so if this was the owner then you need to check you attitude if you want your business to survive. If this was just a cashier - you are a cashier at a gelato shop on a tiny island...get over yourself. BTW there is Glads ice cream right across the street with way friendlier service and more options for gelato.
A fantastic variety of handmade confections that make excellent gifts, or a nice treat; they even have gluten free items which are clearly marked as such.
Honestly, one of the best ice cream/gelato places. In the picture I had espresso almond crunch and fruits of the forest. It was great and really enjoyable on a hot day!
What a gem! It's like stepping back in time. You can choose yourself an artisanal gelato flavor, chat with the sweet servers, pick up a box of gourmet truffles for your most discerning friend, and let your kiddos pick out old-fashioned candy to their heart's content. If you want something cheap and fast try the gas station-- this is a one-of-a-kind experience for kindred spirits, full of quintessential Salt Spring charm. This is the perfect place to slow down, savor the moment, and walk away feeling like life is a little sweeter.
The most delicious hand-crafted chocolates! The kids LOVE to stop by for all of the unique flavours of yummy gelato - and I love to grab a few truffles! And absolute MUST STOP when on Salt Spring.
amazing customer service, lots of choices for vegan friendly and gluten free, and the best dairy free gelato! i love that everything is made on salt spring island. try the whiskey cream or lavender chocolate dairy free gelato you won’t regret ;
This gelato is incredible. Rich chocolate flavour makes this a must stop spot, and Pear Ginger is rich and balanced. Outstanding.
Service was pushy, and rushed. I tried a couple flavours and felt rushed to pick what I wanted. I wasn't even offered sprinkles and thought it was help yourself and she was rude. I was going to get a milkshake or something but it's not worth it. I will be trying other places tomorrow.
Our family’s favourite treat and gelato spot on island.
Glad's Ice Cream
82 miles
I go here every once in awhile when im craving ice cream, the owner is always so chee...
