Hampton Inn Sturgis-Lagrange Area

Stayed there on 27 November. We got there after a long drive to rest before continuing our journey. The room had a dirty smell when we first got in, but we were exhausted so we figured we would try and just go to sleep. The pillows and linen smelled dirty and we sprayed them wit febreeze. In the morning the smell was more apparent and we called the front desk. When we checked out, the receptionist took our information and said the manager on duty was informed and would contact us. It has been a full day and never heard from anyone. We are military and stay at Hampton Inn almost exclusively during our many travels moving the family. This is by far the worst we have stayed in and the lack of follow through by the management is unfortunate.
7 years ago (29-11-2017)

I give this hotel ZERO stars (I had to choose one star or I couldn't post a review). If you like walls that are paper thin and you can hear EVERYTHING going on in the adjoining rooms and the rooms across the hall then this is the hotel for you! the bed was so horrible it was better to sleep on the floor. The maid service turned the heat off so the room was ice cold upon returning at the end of the day. When I complained, the manager was the rudest person I have ever encountered. He yelled at me and said he did not owe me an apology. I truly believe the Hilton company should take this franchise away from him. DO NOT RESERVE A ROOM AT THIS HOTEL... IT IS HOTEL HELL!!!!
7 years ago (03-11-2017)

Drapes in room very dusty, stains on wall. Front desk girl at checkin was not pleasant. Good cookies and hot chocolate. Bathroom was clean and a great set up.
7 years ago (14-10-2017)

This quaint establishment offers comfort, cleanliness AND comfort! Indoor pool offers a type of cool escape into your "you". Plus! Grrrreat accomodations as long as one needs a peaceful rest! With free breakfast from 06:00-10:00! Come, eat, the more the MERRIER!
7 years ago (08-10-2017)

Our stay was good. Comfortable bed. Everything in the room was nice and clean. My only complaint was that guests tracked water from the pool everywhere in the lobby.
7 years ago (29-08-2017)