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Hampton Inn Freeport

  1. Stephenson County
  2. Stephenson County Lodging

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Hampton Inn Freeport

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Hampton Inn Freeport, IL

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Located in the heart of downtown Freeport and close to Stephenson County's breathtaking Parks and Nature Reserves, the Hampton Inn Freeport, Illinois is a comfortable and convenient hotel with an array of accommodations and lifestyle amenities, including wireless internet, complimentary breakfast, a business center, a fitness facility, swimming pool, and meeting space.

Address: 109 S Galena Ave, Freeport, IL 61032, USA
Phone: (815) 232-7100
moc.tropeerfnninotpmah@ofni
State: Illinois
County: Stephenson County
Zip Code: 61032


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Reviews
This place was perfect for us, he was working I was visiting and we were in town during the fair so we were able to attend. All in all some updates are needed but it was clean and comfortable. The staff was friendly and professional! The onsite restaurant... This is it... Is fantastic food, drinks, and Shelia and her staff were fantastic!!! Several places within walking distance. My only complaint is breakfast bust not specific to this Hampton Inn... All Hamptons need to reconsider the soggy potatoes and taste of their meat... This Hampton had delicious eggs and offered a variety of waffle flavors which I haven't seen before and we travel a lot my husband travels for work. I would definitely stay here again and look forward to it?
Perfect for what we needed. Staff was very kind and helpful, rooms were big enough and clean. We only stayed one night so not much exploring around the hotel but we felt very safe location wise. Breakfast was also good with plenty of options.
We met our son and his wife at the on-site restaurant. The food was really good. Service was good. Very reasonably priced. Will be going back sometime.
Old hotel with renovated rooms.nReception staff noy the friendliest.nMy toilet was dirty when I checked in, poop stain still in there.nGym very small, and not properly maintained see pics. Please fix the peloton bike, providing straps for the pedal!
We recently attempted a stay at this hotel that left much to be desired. While the front desk staff were friendly, the overall experience fell significantly short. The issues included an out-of-order elevator and another with noticeable maintenance needs, a room reeking of men's cologne and lacking proper heating, a squealing hvac unit that would have prevented sleep, and an inability to access the pool.nnDespite the inconveniences, what disappointed us even more was the lack of immediate resolution. When we requested a refund within 30 minutes of arrival due to our discomfort, we were informed we needed to call on Monday to speak with the manager. Not only were we not reimbursed the $170, but we also faced the risk of not having it returned at all.nnIn light of these challenges, we decided to move to another hotel for a more comfortable stay. It's unfortunate that the issues weren't promptly addressed, and the financial resolution process adds an extra layer of frustration. I hope my feedback contributes to improvements in service for future guests.
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