Hafez Teahouse

Fast and efficient service on a busy Saturday whoever was making the drinks made drinks back to back in an orderly manner by whoever ordered the drinks first. There was a line but went by really fast. You can choose sugar and ice level of some of the drinks. I ordered the pearl milk tea and customized with 25% sugar and 50% ice. It was good as the drink was not overly sweet and the pearls were chewy. Would definitely come back again.

The best bubble tea place in lower mainland. I've tried so many different places finding a good bubble tea place. Many chain stores vary a lot each time I visit. But this place, whatever I get is perfect! Very consistent this past 6 or 7 times and they have nice, warm and chewy pearls which I love. I can't go back to other places. I love their coffee slush with pearls:

I got the Roasted Matcha Milk Tea which unfortunately was a bit of a disappointment as it was super sweet and clearly a pre-mixed powder rather than actual matcha which by itself, is how it should be as it's super good when done properly! The only recommendation I can make is to combo this with some Coffee Jelly which was pretty yummy itself and the bitterness complimented out the sweet in a nice tastebud-like balance. My partner also got the Jasmine Green Milk Tea with Grass Jelly which was also very weak tasting to be honest. However, the staff were super friendly and kind, and they offer coconut, almond, Oat and soy milk alternatives which is awesome. All drinks are one size, not bad value for money. Support local businesses!

Every time I go to the metrotown mall, I always hit up Little Tea House. The service is always friendly and I just love their Passion Fruit Green tea with Coconut Jelly. Definitely one of my favorite spots for a refreshing beverage.

By far the best place to get bubble tea in Metrotown mall! The pearls are delicious and the staff are super kind. Everything always tastes so fresh, the service is fast and there's so many options on the menu to satisfy all kinds of cravings. This is definitely my go to place for bubble tea!

This is the go-to for me and my kids! So many beverages to choose from my son, I think, is determined to try them all, and variety of toppings my daughter is really into the strawberry popping boba. Absolutely lovely people, too! Highly recommend!

One of the best boba shops! The staff are so amazing and sweet. The bubble teas are delicious! My favorite one is the chocolate oreo slush with boba.

Probably some of the best pearls in the Lower Mainland I get the Aiyu Jelly slush quite regularly and the pearls are always perfectly done, not like some of the other large chains where it's sometimes hit or miss depending on the time you go. Also convenient after the madness that is Superstore grocery shopping.

Bubble tea is average. 3/5 Customer service. 0/5 Before ordering, I wanted to see if I would make it in time for my bus to Victoria, so I asked what the employee thinks the wait time is. Totally a harmless question. I’m was a barista and we get that question all the time. The man, in his 50s, 60s said very rudely “you see all these people? when they get their drinks then you’re next”. I said “I understand, I was just hoping to get an estimated wait time”, to which he went back and forth with me so I simply said “Thank you” and left. Don’t know if he woke up on the wrong side of the bed, but for a totally innocent, unprovoking question, it really bothered me for how rude he was. I don’t expect you to greet me with a smile or ask how my day was, but don’t scare your regulars into not coming again because you don’t like answering basic questions. Really disappointing.

Loved their bubble tea and their customer service is amazing. Almost all employees greeted me and gave a smile. I had already tried all other bubble tea flavors so I asked the girl at the counter that I wanna try something new and refreshing so make me any drinks that you'd like to drink. so she made calpis yogurt green tea that I've never tried. Honestly speaking, it was wonderful. Must go there