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Guelph Central Station

  1. Guelph

Reviews, get directions and information for Guelph Central Station

Guelph Central Station
Address: 79 Carden St, Guelph, ON N1H 3A4, Canada
Phone: (888) 842-7245
State: Ontario
County: Wellington County
City: Guelph
Zip Code: N1H 3A4


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Reviews
Absolutely awful station!! I drove from out of Town to take my kids and my nephew to Jays game using the Guelph GO!nUpon arrival absolutely no direction as to where to park my car. After driving around for a while found a small parking lot luckily with just one spot. Absolutely no direction on how to go to the stationnFound the station it’s closednOption to buy tickets at a kiosk bought two adult tickets $30nWaited for the train, the train arrived stopped for two mins with only one door, only hand full of people got in, door closed and train leftnMy group along with about 25-30 others just stood there in shock !! It was 3pm next train is at 9pm !! Do better Guelph!!!
I was supposed to pick up a friend at 12:30pm at the Guelph station, but there was a delay until 2:00pm. Then the train had a mechanical failure around London and they chartered a bus to bring everyone to Guelph. At the moment, they are saying arrival time will now be 3:00pm. At least VIA was so kind as to give the passengers some cookies nnAlso, there is no access to any washrooms and the main doors are locked. I have been sitting inside and having to keep getting up to let people in. Mostly everyone is wanting to use the washroom.nnCome on VIA. Do better. I'll gladly use Aldershot in the future.
Had to reschedule my train trip to an earlier time slot so I wasn't sitting in Toronto for 3 hours, when I could of been on the train and already arriving at my destination. It doesn't take 8 hours to go from Guelph to Kingston.nTHEN when I looked on VIA site it says that there is rail work being done. Between Guelph and Toronto and VIA will be putting us on a bus from Guelph to Toronto!nNo notifications, schedule updates, even their own Customer Service didnt know!nnNothing posted at the station, many people standing out back and I had to tell them we were being put on a BUS!nCalled customer service again to see where/what kind of bus and is it going to arrive on time ? Was put on hold because she didn't even know about it!nShouldn't your customer service representatives be told about this by management! Not by customers.nNo wonder VIA is loosing money+
Entrance is off Carden Street and there's an accessibility ramp. You can purchase tickets at the counter for regular train and for the commuter train you can use the self serve stations.nThe schedule is posted and easy to read.
Limited parking only private parking which is expensive Few places to sit that aren’t directly in the sun. The Station is always locked so no place to pee and only one place to tap.
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