GoodLife Fitness Centres

Probably one of the better GoodLife gyms around the HRM. Nice, big windows and lots of mirrors. Not as busy as some of the other ones, I am usually able to get to the equipment I need and do a good workout. The staff are usually pretty nice, although the maintenance could be better. I've often found the washrooms without toilet paper. There should also be more bathroom stalls for a gym that services this many members.

I came in today to try the 7-day pass. I had originally booked the appointment over the phone, and the staff member I spoke with and booked my appointment was very polite and even confirmed that the last time I came to GoodLife was in February 2024.nnWhen I arrived, I was directed to I believe Felicia Strickland, the only person who could activate the pass. From the start, the interaction was extremely disappointing. She told me I wasn’t eligible because I had supposedly used a pass in 2025, which is simply not true. If that were the case, the phone representative would not have booked the appointment for me.nnShe said it was a miscommunication on their part and did not even apologize and gave me a day pass like she is doing me a favour.nnShe also made rude remarks towards me like “trying to take advantage” of GoodLife or “the pass is not meant for you”. That was not only wrong, but insulting. No one is trying to take advantage of Good life, you guys gave a coupon 7day trial and I simply presented it. It is very rude to assume I’m trying to steal or take advantage of good life.nnI also was not given a tour of the gym, which is normally standard for new or trial members. The entire experience felt dismissive, rude, and careless.nnWorst part is that You don’t make remarks of your customers, that’s not how business works.nnTo make things even worse, as I was leaving I asked another staff member to check my account, and they confirmed the last time I came in was indeed last year 2024. So I was eligible the whole time.nnIt’s very unfortunate, because this location is close to my home and, if I had been treated properly, I would have seriously considered switching gyms. Instead, I left frustrated and with a very negative impression.

I signed up for a membership today and I just wanted to make sure management knew how welcoming their staff is. Like wow. It took me a while to gain the courage to come inside and sign up for a membership which is silly but I genuinely felt so welcomed and cared for by your staff! They picked my brain on all my anxieties about coming to the gym, reassured me & gave me so much helpful info! They told me about working out/turning down the lights in the private class workout room if I felt anxious which I will totally be doing! It really felt like they cared. I didn’t catch the guys name who signed me up for my membership but he was incredible and he is absolutely amazing at his job! Totally the type of person who should be in a management position. Excited to be apart of the good life Sackville fam

The atmosphere is incredibly welcoming, the cleanliness is wonderful! However, a few issues I have are that a lot of the equipment specifically the carabiners & clips for multiple machines & stationary equipment are lacking. I.E : the cable machines and the squat/deadlift rack & the bench press’s I always seem to be trying to find or request for some clips behind the counter.

Here’s a polished version of your Google review:nnnAs a new member of Sackville GoodLife gym, I must say it’s been a game changer! The gym is well-maintained, with clean facilities and top-notch equipment. Jay and the team are absolutely amazing—friendly, helpful, and knowledgeable. Alex and the staff at the lobby counter are always cheerful, greeting everyone with a smile that makes you feel welcome. Jay also introduced me and my partner to some of the daily classes, which I really enjoyed. Overall, it’s been a fantastic experience, and I highly recommend this gym!