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Reviews, get directions and information for Gold'n Memories Jewellery

About

Local family operated jewellery store specializing in custom made jewellery.



"Locally owned jewellery store specializing in custom-made, engagement and wedding, jewellery and watch repairs and more!"
Address: 4728 Dorchester Rd #1, Niagara Falls, ON L2E 7H9, Canada
Phone: (905) 374-4075
State: Ontario
County: Niagara Regional Municipality
City: Niagara Falls
Zip Code: L2E 7H9


Opening Hours

Monday: 10:00 AM – 5:30 PM
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:30 PM
Sunday: Closed


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Reviews
AMAZING STAFF. I went to get my engagement ring fixed & pick out a wedding band. I received both my rings in 2 weeks, I couldn’t believe how fast they got them back to me. All of the rings are beautiful & I will 100% be coming back here for all my jewelry needs. Thankyou ladies for everything.
Love Golden Memories! Riannon, Pat and their amazing staff helped me get fix my engagement ring when a stone fell out. It was very scratched and beat up and they returned it polished and like new! Cannot recommend them enough!
Gold and memories has been my go to jewellers for years. The only place I will ever buy jewellery. They have made numerous custom pieces for me over the years and each and every piece has been show stopping. They are quick and extremely well priced. I highly recommend this local business. Pat and his family run an exceptional store. Check them out if you haven’t already !!!!!
Not impressed with the service at this jeweler. My wife went in with a ring from her grandmother to replace the wedding ring she had lost. It needed to be sized up to her finger. My wife was told a price between 200 and 300 because they didn't know the extent of work needed but assured her it would not exceed 300, it was even written in writing on the ticket. We were told 2 weeks for the job to be finished. We got a call 4 weeks later with a price of 600 dollars. So my wife had to actually argue with them to honor the price they told her. I thought it would be on the lower end of the price agreed because of it being twice as long of a wait. They wouldn't honor their agreed upon price, so we waited twice as long and paid 90 dollars more then agreed upon. You should be ashamed of that business transaction and now soured the experience my wife has with her new rings after being completely gutted from losing her original wedding ring. Work was actually beautiful, probably because it was sent away to someone else to do the work.
I have been going to Golden Memories for the past decade, and have always been served so generously. They are my go-to store for Gold & Silver, and gifts for all occasions like Mothers day, Baptisms, Weddings & Birthdays. They are also very well-priced on repairs - I bring all my jewelry despite the brand and am served quickly, and never have any issues! Highly recommend this shop!
I was debating replacing my wedding band and engagement ring as they were getting snug and dull looking. I also lost a diamond in my wedding band. I took my set into gold 'n memories after seeing an Instagram story offering curbside drop off and pick up. Rhiannon was super helpful in making sure to get my finger measured so my rings could be resized. She was quick to let me know the owner noticed my prongs all needed to be redipped. They redipped them all as per my ok... Set all the stones... Cleaned it sparkling. They were better than brand new... And fit perfectly. I went back the following week to pick up a pair of silver hoops. Absolutely love them. Dynamite service and prices! They have lots of options and styles to choose from. They even make custom orders like engagement rings I saw on their Instagram. Excellent family owned business.
I've been going here for years and encourage friends and family to as well. It's a wonderful local jewlery store and I'm happy with both new pieces I've bought, as well as repairs I've brought in. Great service, great quality and great prices. Highly recommend.
Had my wife's wedding ring repaired at gold'n memories. The workmanship was great. The customer service was very good also. They took the time to explain the process and that it may require more than a simple diamond reset. In the end the entire claw had to be replaced. You cannot tell that anything has been done. It looks as good as new. I would highly recommend this jewelry store.
This is my family’s go-to jewelry store. They go above and beyond to accommodate any price range or need. Fabulous customer service and selection!
Unfortunately I have a bad review for Golden Memories. This is sad for me, as I have spent $1,000's here over the years, until now: Had a nice Bulova watch repaired a couple months back. They replaced the entire stem, explained that's all it needs. Watch worked great. but after 2 weeks the watch stopped working. We figured it was probably the battery and it finally went. Took awhile before I brought it back, but I said it stopped working and explained the story and they agreed it's most likely the battery. Well I was just informed by them that the entire watch is full of rust and it appears as water damage. This particular Bulova watch is a water resistant up to 10 meters which according to Bulova indicates the watch can be submerged with no issues up to 10 meters. Well according to the owner of Golden Memories it has to do with the gaskets which he says are all dried up, and not the new stem/pin he installed. Gaskets don't just dry up with in weeks of the repair, so either they seen the dried gaskets and did not replace them I wanted the watch completely repaired initially, or the stem was not installed correct or not the correct one used. Now the watch is garbage, the owner is NOT standing by the repair even to offer the initial repair costs back. I must say this is NOT how to treat a customer and I will not be going back. I suggest anyone else do the same.
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