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Reviews, get directions and information for GLC Moving

GLC Moving

About

Local and Long Distance Moving Experts!

Story

We are a Locally owned and operated Family Moving Business operating out of the city of St. Albert for 11 years.

Address: 14368 123 Ave NW, Edmonton, AB T5L 2Y3, Canada
Phone: (780) 418-2984
ac.gnivomclg@gnivomclg
State: Alberta
County: Division No. 11
City: Edmonton
Zip Code: T5L 2Y3


Opening Hours

Monday: 8:30 AM – 4:00 PM
Tuesday: 8:30 AM – 4:00 PM
Wednesday: 8:30 AM – 4:00 PM
Thursday: 8:30 AM – 4:00 PM
Friday: 8:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Reviews
Moving? Need a professional, careful crew for your precious belongings? Do NOT use this company!! They don't even deserve this single star but unfortunately zero is not an option!! I have used professional movers in the past and it was stress free! Not this time! Three men arrived, 30 minutes late. Two of the three men were very unprofessional, making snide remarks to each other about the third man on the crew.. None of my furniture was wrapped in padded blankets before being loaded in the truck ( which previous movers have done) instead they were half a** wrapped in the dirty truck. They rushed, knocked things over because they were moving to fast. When the floor protectors slipped off the carpet on my stairs, they never took the time to fix them, instead it was me running around after them. At my BRAND new house, they took a chunk out my staircase wall, ripped the fabric of one of my couches and broke a leg off my leather couch. These damages were acknowledged and well documented by the only decent guy on the crew. However, getting my claim processed was long and painful. My damages were referred to as "little" and I was made to feel as though I was inconveniencing them! They made statements like "we don't know we can get to this", "we're really busy", "it's month end". I was relentless, calling them several times a week, leaving messages and emails. It wasn't until we told them we had contacted our credit card company to stop the payment that they started to do anything! Finally, over a month later, I received a settlement cheque! DO NOT USE THIS COMPANY!!!
8 years ago (29-03-2017)
Travis Savage, GLC Relocation Co-ordinator came to our residence to provide a quote on Thursday Feb 2, 2017. I called into the office on Monday Feb 6, 2017 to confirm times as my mother was moving from my home south of Sherwood Park into assisted living in Sherwood Park. There was specific time in which the elevator would be available to us. On the day of the move, the truck was 1 hour late, after calling the office and asking what was happening, I was given one excuse after another, roads were bad, which they were not, traffic is really heavy as this time, which they should be very prepared to deal with. Once the actually arrived first question I asked the driver was how was the roads? He said good and I said traffic and he said usual. I said then why are you late and he said because they had been given the wrong directions. After the move was completed I wrote on the invoice for Travis to call me, that I disagreed with the invoice, I did however paid it because it was an office issue not the drivers. Long story short, Travis did not call, I phoned left a message which was returned by his boss, who once again had nothing but excuses. The is a lot more details to this story but final word do NOT be disappointed go elsewhere. Office staff showed no professionalism or care for customer service. Raeleen Busenius
9 years ago (08-02-2017)
Was not satisfied with the service povided. Left review describing issues occured during the move. Was threatened to be sued by GLC for the review. Removed original review, consulting my lawyer.
9 years ago (29-07-2016)
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