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Ghs Federal Credit Union

  1. Downtown
  2. Broome County Atm

Reviews, get directions and information for Ghs Federal Credit Union

"For more than 80 years - and counting, GHS FCU has provided members with quality, informed financial services at an affordable cost. Today, our 18,000-plus members enjoy the confidence of competitive earnings on savings and low rates on loans. Let our knowledgeable and friendly representatives help you decide which of our products and services are right for you."
Address: 105 Court St #4, Binghamton, NY 13901, USA
Phone: (607) 723-7962
State: New York
County: Broome County
City: Downtown
Zip Code: 13901


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Reviews
TLDR; GHS is okay if you are looking for a local credit union that you can visit *in person*, but inconvenient if you are not local. Below is my experiences as a customer. Firstly, I have had numerous negative experiences with your customer service. I have been on hold for long periods trying to get a resolution to my issue, and when I finally reach a representative, they do not seem to want to assist or make it difficult to come to a resolution. This has led to frustration and further delays in resolving my concerns. Additionally, as a recent mover, the limited payment options for my loan, being restricted to either check or in-person payments, are highly inconvenient and make managing my finances difficult. While the option of paying by card is available, the imposition of a 3% fee for phone card payments on top of the loan's interest seems unreasonable. Lastly, the user interface for your customer portal is confusing and not user-friendly. I have a hard time navigating the site and finding the information I need. This has caused me to waste a significant amount of time trying to complete simple tasks like checking my account balance or making a transfer. I still cannot figure out how to begin a transfer. I hope that you will take my feedback seriously and work towards improving these areas. As a customer, I expect a higher level of service and reliability from a financial institution. I am happy that my loan will be paid off soon. In the future, I will certainly be looking for a more customer-focused financial institution that has more options for people who are not local to the area.
I have had wonderful experiences every time with GHS! I went to the drive thru to cash my checks. The staff were friendly and cashed my checks very quickly. They always said to have a great day with smiles, which doesn’t come easy for everyone nowadays. My husband received a personal loan very quickly for our roof to be fixed. GHS put us at ease by giving us that loan in time to pay for our roof. I love going to GHS and wouldn’t think of going to another bank!
I've been a member here at the Front Street branch can't speak for the others for years now, with a few loans done. Pricing is always great, and the staff is phenomenal! Just the nicest people you ever wanna meet... always a pleasure to deal with! Quick and efficient. In the rare case of a problem it's dealt with seamlessly! I'll always call them first for my needs. Thanks guys!
For one nice thing, you are wonderful neighbors. With my home directly across the street, I can always say my bank is really my neighbor. I began my banking with GHS in the early 1970's at the then Binghamton Psychiatric Center. Whoever knew then that you would move in right across the street. I am a frequent visitor and have never had a bad experience. I recently had a question regarding a large deposit at your Front St. branch. Candice McGuane truly is a positive representative of your institution. Candice not only resolved the problem, she reinforced why I have been a customer of GHS for over 50 years. I may not live in Mr. Roger's neighborhood, but I certainly live in one that represents friendliness and trust.
When my dear husband passed away unexpectedly about three years ago, I had many financial issues to deal with immediately. GHS employees were there to help me every step of the way. It was with ease and great professionalism they resolved all my issues and left me without worry. Thank you GHS
DON'T TRUST THIS BANK WITH YOUR MONEY!! They will not protect your account or your money. They won't stop charges pending on your account. They won't protect you from fraudulent charges. Been with this terrible company for almost a decade and ready to leave. Use to be decent but they don't care anymore and are pretty rude. Wish I could give no stars. They don't even deserve one. PROTECT YOURSELF AND GO ELSEWHERE!
I recently had some unforeseen issues with An account by no fault of GHS, I was directed to Jheri member solutions specialist. She took the manner into her hands and handled It as if it was her own. A complicated issue was handled in a matter of days. It's great to have the confidence to work with someone who lives up to their title !
Worst place to get a loan from dont offer faster ways of payment will never use them again, every time I try to make a payment over the phone it's a problem
I have been a GHS member since 1981 and stay with their services due to the ease of support and the security of my accounts. I have always found the interest rates for various loans and deposits to be Thebes through all economic eras I have lived trough. I can always count on GHS for quick approvals and processing of the loans I have used over the years. An extras the professional, pleasant conversations I have consistently had with staff at GHS.
I have been with GHS since before I was old enough to know what a bank/credit union was. Now I have a vehicle loan and two motorcycle loans with GHS and I'll never go anywhere else. Getting approved was fast and easy and every time I go in, the staff is always so friendly. Highly recommend doing business with GHS!
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