Gerald R. Ford International Airport

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Address: 5500 44th St SE, Grand Rapids, MI 49512, USA

Phone: (616) 233-6000

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State: Michigan

County: Kent County

Zip Code: 49512

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Reviews

Renovations and updates are always nice, but getting lied to your face is never. The CEO just yesterday said they consolidated security into one area for the passenger experience, but he's lying. Maybe it was for people to spend more money in the terminal or it lowered costs overall, but it definitely doesn't improve the passenger experience. When there were separate security points, it would never take more me than 5 minutes to go through security at any time I flew. Now, it takes upwards of 30 minutes. Need to say, my passenger experience is off to a rough start. If the Ford Airport wants to compete with larger airports, congratulations, you are. You're now in the running for worst passenger experience for security checkpoints.

 7 years ago (28-09-2017)

Really want to love this place.  Updated, renovated, business lounge, food choices, kids play area BUT no Premier Access.  If you want more business travelers to fly out of GRR, you have to have a Premier Access lane.

 7 years ago (16-10-2017)

Another great airport that Delta Airlines flys into. Staff is super helpful and friendly. I would definitely fly back to GRR if I had the opportunity.

 7 years ago (16-10-2017)

Pretty miserable staff. Not helpful with a smile. One person /TSA says one thing the next person five feet away rudely says the opposite. I'm a local so I realise they are bored and miserable, but have a little compassion. Good thing it's small or people would never move thru.

 7 years ago (31-10-2017)

Small airport. Captures the feel of Grand Rapids. Wish they had more airlines and destination options.

 7 years ago (13-10-2017)

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