Salmon Arm Auto & Truck
61 miles
KUDOS to Paul Drolet of Salmon Arm Auto and Truck. I went to his shop because I was w...
Reviews
I had them do an inspection on my truck.. when I picked it up someone had cut off the catalytic converter. They charged me the full rate and denied any responsibility. Also they didn't have the security cameras turned on. Then they charged me for the flex pipe and didn't put it on for me so I had to drive home and do it myself. I took it in a second time as something was still wrong.. once again someone broke into my truck and destroyed my ignition and door lock. This time I parked by the front door and once again they said the security cameras were turned off. Then they charged me for all the repairs and charged me $700 dollars for a drain valve that costs $40.
I thought third time the charm, but not so....three times we traveled into salmon arm to get the air conditioning fixed in our motorhome. We were given an estimate the third time for the part required and told 1-1 1/2 hours labor. We picked it up and the cost was almost double. We were not contacted when the motorhome was being repaired to see if we wanted to continue at that cost, nor even when it was completed. When I questioned the cost it was met with well thats what it is. I was told they already took 3 hours of labor off! Like they did me this huge favor!! How can anybody in the business be that far off??TOTALLY NOT IMPRESSED. Had to pay it to get my motorhome...hopefully the air conditioning works this time!nsure don't want to have to go back ever!!
Of all the places my radiator hose could have burst, I was incredibly lucky it was near Gemm Diesel.nEven with a full shop I was attended to immediately and the problem was diagnosed by staff who couldn't be kinder and more welcoming.nVery knowledgeable and professional staff and the work done gave me full satisfaction and peace of mind. I recommend this shop to everyone who likes to be treated like family, while having their truck worked on by top professionals. Also, their waiting room is full of comfortable reclining couches, I fell asleep while waiting, no rock hard plastic chairs there.nThank you for helping my load arrive on time with peace of mind.
Truck blew intercooler to intake line. Although they didn't have the part for my semi. The wonderful woman in there, worked with me to figure out a fix. And it worked!!! would recommend this place to anyone that needs fixing. Top quality service
Noticed a broken shock on my 36’ Diesel Pusher - called Gemm and they said they would take a look at it. Arrived and had Chris take a look - he got the model numbers off the old shock and contacted his supplier - he was unable to get them in within the time frame I had. I Needed to get to Calgary the next day. Chris was very knowledgeable, friendly and helpful. I made it to Calgary safe and sound and hope to find a shop like Gemm Diesel here. Thanks Chris !
Salmon Arm Auto & Truck
61 miles
KUDOS to Paul Drolet of Salmon Arm Auto and Truck. I went to his shop because I was w...
