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Reviews
The worst car repair insurance company i've ever had dealt with. They pretty much don't cover anything. I wasted my money buying this insurance. Please please please don't buy this insurance, you will regret it when your car finally breaks down and you need them. I needed my water pump and steering rack changed, For the water pump labor and parts was $1800. They only covered/paid $700. I had to pay the remaining $1100 out of pocket. For my steering rack the mechanic requested $3000 for parts and labor, they said would only cover $1000 so i ended up not fixing the steering rack. My service advisor at the mechanic workshop got so tired of dealing with them and eventually refused to call them after there was so much back and forth. I was gonna give 0 stars but you have to at least click on 1 star to be able post a comment. Please shop around for a better insurance company and dont fall for this scam.
It is too bad that you have to select at least one star other wise you won't be able to post your review. I would give no start, if i had the option. We have paid $6000 four years ago to have an extended guarantee for RRS, I just brought it to my mechanic to check the suspension since it make a noise. After three days, they have sent their adjuster being the boss to check the issue and validate the problem. They now are paying for the wheel bearing and refusing to pay for the bushing which was diagnosed to be the problem and has to be changed. I just had a long conversation with the person in charge of my file and she is telling me the bushing are not damaged and they are just dry in other words they are ready to break at any given time and leave me some where that i don't want to be at the worst timeI told them i am taking my car to another garage and ask for another diagnostic. If we have the same result, i will ask them to fix the issue or i will take them to court. The same bushing was changed in 2013 and my guarantee is ending this month. I talked to two dealership and they don't do business with this company anymore. I do not recommend their guarantee to anyone.
Very easy approval process and speedy payment! I work for an authorized repair facility and we also sell guarantee vc extended warranty on our used vehicles. I've dealt with many extended warranty companies in my years and Guarantee VC is around great! Both for the repair facilities and the consumers who purchase it for extended coverage. Highly recommended.
I have dealt with Rocky from the Toronto office at the dealership level. He is a great rep and GVC has a very comprehensive product offering.
What an awful warranty company. They'll do everything to weasel out of paying for a legitimate claim. Not to mention ignoring calls/emails for updates and such. Don't ever waste your money buying from this place.
