Ganong's Self Storage - Saint John County

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About

Various Size Storage Units

Story

We have a variety of storage units from 5X5 - 20X24. Please call the office for more information on prices and availability.

"Mini Mall Self Storage offers the best selection of clean and affordable units near you. Our knowledgeable and professional staff will find you a perfect storage solution. You can rest easy with the peace of mind knowing that your belongings are secure."

Address: 77 Golden Grove Rd, Saint John, NB E2H 1W6, Canada

Phone: (506) 634-7867

moc.liamtoh@egarots_gnonag

State: New Brunswick

County: Saint John County

Zip Code: E2H 1W6

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Reviews

I have a professional office at Mini Mall Storage strip mall in Saint John, N.B. and have just started my 10th. year as a tenant.  I love where my office is and how easy the access is for my clients.  It is also handy to my home which is a big plus.  The Mini Mall staff are all wonderful to deal with.  There is office space available if you are looking, you should check it out.

I had a unit through the Saint John location and all though I only had it a short time , I was very please with the service I received.The unit was clean and secure. Jacqueline at the Golden Grove location was very courteous,she answered all my questions very friendly and made me feel very safe with using a storage unit which I had never done before. Would definitely recommend them.

Things have definitely improved significantly since the new owners took over.  Jacqueline provides great customer service to the tenants and clients.  Nothing negative to say

Absolutely by far the WORST customer service I have ever had to deal with in my life. Don’t rent from them- you will never be able to get ahold of them if you need to. Tried for 6months to get ahold of management over a matter of them charging late fees that were not valid, as my rent was never once late & had receipts as proof. No one could ever pick up the phone to deal with the mistake on their part, couldn’t answer my emails, or return a voicemail. Instead they send texts threatening to auction your things. Ended up taking all my stuff out & cancelling. Awful management.

I've been  trying to get in touch with these guys for months about charges and changing my Credit card....I give up...I've never encountered worse service. *Edit. Update I'm not that difficult to get hold of. You've never called me ir attenpted to get in touch.m..until today. And we spoke. So this is not on me. 100% on you.

Make sure you cancel your credit card once you stop being their customer. They will continue to charge your card and you won't be able to talk to anyone over the phone.

Great location, very accessible. Office lady is wonderful sorry awful with names, definitely will be back should the need arise. Definitely recommend.

Make sure you put more fuel  in than there actually was when you rent a u-haul. 7months after the date I recieved a email form collection services charging me $82. Was good thing I read my email the company never had the decency to contact me and address the fact which If I was wrong would have gladly paid. But truck was fueled up. Anyways long rant check  your emails and credit reports I will not be using U-haul services again.

Moisture and mice ruined a lot of my girlfriend's stuff. Operating hours are also just guidelines. I drove across town to drop off my keys, arrived at 1:30 on a Sunday afternoon. They claim to be open until 2 pm but nobody was there. Upset with the rodents and moisture damage and the fact nobody was there after I drove 20 minutes to square up, I called a left a voicemail saying as much. A couple days later a woman returns my call telling me she "didn't care for my tone", saying something about her daughter being sick and her working 60 hours a week and insinuating that I had no business even asking about it. She didn't care for my tone? I really didn't care for hers either.  Really blown away at how this place operates. You'd be better off leaving your stuff outside over the winter and saving the money. If you must have a storage locker, spend a little more to go someplace more professional.

They were very friendly and super helpful

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