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Galaxy Cinemas

  1. Sault Ste. Marie
  2. Sault Sainte Marie Movie Theater
  3. Thessalon Movie Theater

Reviews, get directions and information for Galaxy Cinemas

Galaxy Cinemas
Address: 293 Bay St, Sault Ste. Marie, ON P6A 1X3, Canada
Phone: (705) 949-7949
State: Ontario
County: Algoma District
City: Sault Ste. Marie
Zip Code: P6A 1X3


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Reviews
An interesting turn of events that I need to give recognition to an exceptional employee for his kind and attentive assistance - Ethan Iron Man. While in line buying tickets in food for the premier of The Challengers, my friend fainted. Fortunately, she sensed the blackout coming so was able to warn me while it was occurring and we were able lower her to the ground with ease and supporting her head. When she felt well enough, we moved her to a side sitting area to recover. The manager, Ethan, was on site as soon as he found out about the situation happened. It took about 20-30 minutes to recover and Ethan stayed around as we needed to make sure everything was okay, even going as far as to offer buying orange juice from dollarama across the street because that's his grandma's trick so cute. We missed the movie, but Ethan gave us a refund for the tickets as well as free passes to come back in lieu of all the snacks we bought. He really turned a traumatic experience for my friend into a positive mental health experience. Sincere thank you to Ethan from myself and 3 friends. Looking forward to our next visit!!
My grandkids ages 4 and 3 had a great first time at the movies watching Lyle the crocodile. A little too pricey $75.00 for the 4 of us and a popcorn soda candy combo.
Horrible experience. Just before our showing there was a fire totally fine we left until they re-opended. When we back we asked for a refund on our combo’s or new combos as the pop corn was soggy, and pop went flat. they refused and handed us free movie vouchers & free REGULAR popcorn we had upsized our popcorn & pop at the start fine we took the regular popcorn. So we went back to the later show & they wouldn’t give us combo’s we were willing to pay for the pop & candy and they wouldn’t let us buy the combo’s because they weren’t understanding us because they were rushy and rude just trying to get us out Then they got ruder so of course were getting frustrated at this point. Then they said we need to leave or they would call security. Will never go again & have reported to the galaxy quest services as-well.
Going to the early shows are great as it is not busy at all. Workers and kind of rude and you have to make sure what you order is what u actually get. Then once you call them on screwing up they try to say that's not what you payed for. The stand were you get straws and extra popcorn flavor was empty so I asked if they could put some extra butter on cause it was empty and they tried to charge me 3 bucks for it. Not my fault there to lazy to fill there stuff. Movie was good but the staff suck.
We greatly appreciate the fact that we can cross the bridge and see movies at a quality theatre.
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