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Reviews, get directions and information for Gabriola Automotive Ltd

Gabriola Automotive Ltd

Story

Welcome to Gabriola Automotive. We are truly your One-Stop-Shop that can handle all of your automotive maintenance and repair needs. Import or domestic. We've Got You Covered!

We have a very experienced team of highly qualified technicians ready to help you with all your vehicle troubles! We take great pride in our work and we know how important it is that our customers leave us feeling secure and satisfied with the work that we've done.

Visit us for a complete line of maintenance and repair services, as well as accessories and expert advice about your vehicles entire lifecycle. Schedule your next appointment online or give us a call!

Gabriola Automotive, NAPA AUTOPRO. To Reduce Stress, Costly Breakdowns & Deliver More Value to Our Customer we,

•Book your next appointment tailored to your time schedule.
•Perform inspections every time on every vehicle.
•Never proceed with maintenance or repair work without your authorization.
•Never present an invoice that is larger than the most current estimate.
•Advise customer of all manufactures recommended services.
•Provide new warranty inspections and conduct online searches for all manufactures recalls.
•Provide highly skilled diagnostic technicians & equipment to accurately solve the toughest problems.
•Source and provide parts based on quality, price, & availability.
•Provide & maintain responsible environmental practices.
•Provide warranty that meets your motoring needs.

Every NAPA AUTOPRO is devoted to this mission, and will continue to provide Automotive Service Excellence with the highest level of Customer Satisfaction, while providing a stress-free experience.

Address: 377 Berry Point Rd, Gabriola, BC V0R 1X1, Canada
Phone: (250) 247-9868
ac.wahs@otuabag
State: British Columbia
County: Nanaimo
City: Gabriola
Zip Code: V0R 1X1


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Went here 2 times. Once out of emergency and another wanting to make an appointment. Each time I had the WORST customer service EVER from the front counter lady, and the mechanics were reluctant to help - If your over worked it isn't my fault! She was very stressed and seemed to make it my problem. I have had better service at McDonalds. They do not deserve your business EVER. Totally disappointed. I guess because they are the only mechanic shop on Gabriola they monopolize and don't care about how they treat their customers.
7 years ago (19-04-2018)
Regularly have my wheels changed out each spring and fall, and they always go that extra mile. Always on time, reliable and friendly. We are fortunate to have them here.
8 years ago (01-04-2017)
Great and fast service thanks guys!!
8 years ago (23-09-2017)
I had the best automotive repair experience of my life at this mechanic. Having fairly recently moved to the island I was a little reluctant to try a small island repair shop. But my check engine light had recently come on, my Jeep was running rough, so I stopped by and asked the cost of a diagnostic, and they told me less than $50 so I gave them a try. Brought it in for my appointment, and went for a walk, and when I came back the girl was having trouble getting a reading from the onboard computer. After trying for about a half hour, she suggested that I bring it back when a certain mechanic was working, and he would be better suited to figure out the problem. She seemed to think it was an O2 valve issue based on my description of the problem, but I made an appointment to bring it back. Did a bit of research on O2 censors, and it sounded like she was right, and that was the issue. Still, I almost cancelled my new appointment and brought it to the island to a dealer, but glad I didn't. When I brought it back, the fellow very quickly told me it was actually a universal joint issue. Even invited me into the bay to show me. They quoted me about $310 including labour to fix, so I went ahead and scheduled the work. When I asked how much it was for the diagnosis, they told me not to worry, they would just tack a few bucks onto the repair. So a few days later the repair is carried out. I'm thinking probably about $350, to my astonishment it's just over $200. AND it's now running perfectly. Highly recommend this place.
12 years ago (29-10-2013)
Took my car in to have a tire patched. Lied to me about the price, ended up paying double what they said to me, were rude when I mentioned it. This was my first time there.They don't care about customer relations as they are the only official auto shop on Gabriola and you're forced to go there.
9 years ago (04-10-2016)
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